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As a Business Analyst, you will help shape and deliver change by translating business needs into clear, structured requirements, insights and actionable recommendations. You will partner with stakeholders across the organisation to define problems, improve customer and colleague experiences, optimise processes, and support the design and implementation of effective solutions. You are accountable for supporting end-to-end change delivery from discovery through implementation, ensuring traceability, measurable outcomes, and successful solution adoption.
Job Responsibility:
Partner with stakeholders to understand business objectives, define problem statements and agree on measurable outcomes
Elicit, analyse and document business, functional and non-functional requirements using appropriate techniques
Develop and maintain high-quality artefacts (e.g., process flows, BRDs, user stories, use cases and data definitions)
Support solution design by evaluating options, constraints, impacts and dependencies, and providing evidence-based recommendations
Define acceptance criteria aligned to business outcomes and support testing activities
Manage requirements traceability and change control
Support change and adoption activities
Contribute to continuous improvement by capturing lessons learned and identifying opportunities to simplify, standardise and enhance ways of working
Requirements:
Business & Data Analytics
Requirements & Value Definition
Process Mining & Optimisation
Consulting
Problem Solving
Requirements / User Stories
Process Mapping
Value Mapping
Analytical Thinking
Facilitation & Workshop Design
Clear Communication
Stakeholder Empathy and a Curious Mindset
Nice to have:
Business Architecture
Customer Experience
Lean Six Sigma
Quality Assurance & Testing
Business Case Support
Data Interpretation / Dashboarding
What we offer:
Hands‑on consulting, problem‑solving, and facilitation exposure
Broader domain learning across strategic transformation areas
Increasing ownership, mentoring opportunities, and leadership of analysis workstreams