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The Business Analyst supports enterprise-scale projects, service improvement initiatives, and lifecycle management work packages. The role involves assisting senior analysts and project teams with workshop facilitation, requirements gathering, user story development, analysis refinement, and verification of requirements.
Job Responsibility:
Elicit, capture and document requirements across a diverse range of initiatives for multiple functions and business units
Facilitate workshops, identify risks, issues and benefits of existing and proposed solutions and outlining business impacts
Work with the project manager and/or team leader in estimating project costs and identifying business savings
Effectively communicate insights and plans to cross-functional team members and management
Provide visibility to the work being undertaken, ensuring that project timelines are maintained
Use sound judgement when dealing with unexpected or competing project priorities or issues
Have an innovative and continuous improvement mindset
Actively contribute to improvement in business analysis processes and delivery procedures within the team
Work with other team members, internal and external stakeholders to develop, implement, promote and support all aspects of project delivery lifecycle
Requirements:
Demonstrated experience with a minimum of 5 years as a business analyst within the ICT sector
Demonstrated effective communication and requirements-gathering skills
Demonstrated experience in business process improvements in complex environments and situations
Demonstrated ability to effectively manage several competing project priorities simultaneously
Demonstrated customer-focused approach in formulating project solutions
Proven ability and motivation to seek out underlying problems and requirements
Proven ability to develop and maintain effective working relationships with clients and stakeholders
Nice to have:
Proficiency in BA tools modelling standards (e.g. Business Process Model and Notation)
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