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We are looking for a Business Analyst to support cross-functional initiatives in Columbia, South Carolina. This role will partner with operational, clinical, financial, and technical teams to turn business needs into well-defined plans that guide delivery. The ideal candidate brings strong analytical thinking, clear communication, and the ability to keep projects organized from intake through implementation.
Job Responsibility
Lead discovery meetings with stakeholders from pharmacy, finance, billing, clinical operations, communications, compliance, and IT to capture and confirm business and technical needs
Shape project plans by outlining objectives, deliverables, dependencies, timelines, and success measures before work begins
Manage the intake process for new requests entering the Business Intelligence team, ensuring each item is clearly defined and ready for technical review
Build productive relationships with sponsors, department leaders, and executives by providing updates, clarifying changes, and aligning expectations throughout each project
Monitor active initiatives against agreed scope and schedule, highlighting risks, barriers, and key decisions to stakeholders and leadership
Support portfolio prioritization by evaluating business impact and effort for incoming work and helping maintain an accurate project inventory
Create and maintain clear project records such as requirements documents, acceptance criteria, scope summaries, and post-launch documentation
Coordinate across departments to identify overlapping needs, manage shared dependencies, and reduce duplicated work across teams
Recommend improvements to intake, requirements, and delivery practices by identifying recurring gaps, rework, and inefficiencies
Requirements
Bachelor's degree in Business Administration, Information Systems, Computer Science, Healthcare Administration, or a related discipline, or equivalent relevant experience
At least 3 years of experience in business analysis, product ownership, or a similar role focused on requirements definition, project scoping, and stakeholder engagement
Proven ability to convert business objectives into detailed, actionable specifications for technical teams
Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical audiences
Experience facilitating discovery sessions, planning workshops, and cross-functional meetings
Proficiency with documentation platforms, project tracking tools, and Microsoft Office applications
Nice to have
Experience in healthcare, business intelligence, analytics, or data-focused environments is preferred
Familiarity with tools and concepts such as Agile practices, Power Platform, reporting environments, pharmacy operations, or AI/ML initiatives is a plus