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We are seeking a high-calibre Business Analyst to drive a critical workstream within our Global Legacy Transformation programme on behalf of a household-name, global luxury beauty and retail brand. You will be the architectural bridge between our international retail operations and IT, spearheading the implementation of a next-generation Point of Sale (POS) solution across our global estate.
Job Responsibility
Lead elicitation sessions with international stakeholders to capture nuanced requirements for a global POS rollout
Deliver high-quality artefacts, including Epics, User Stories, and detailed process maps (As-Is/To-Be)
Critically analyse existing retail workflows to identify efficiencies and ensure the new solution adds measurable value
Facilitate workshops that align diverse regional needs with a centralised global template
Partner with Solution Architects to ensure POS design integrates seamlessly with SAP back-end systems
Define acceptance criteria and support User Acceptance Testing (UAT) to ensure the solution is fit for purpose across different territories
Requirements
Extensive experience as a Business Analyst within the retail sector, specifically on large-scale or global legacy migrations
Deep understanding of Point of Sale systems, store operations, and the customer journey
Strong familiarity with SAP environments and associated business processes
Proven proficiency in Agile methodologies and expert-level use of JIRA and Confluence for backlog management
Advanced skills in documenting complex As-Is and To-Be business processes and workflows
Exceptional communication skills with the ability to manage and influence senior stakeholders across different regions and time zones
A data-driven approach to problem-solving with the ability to translate complex technical requirements into clear business language
A track record of working effectively within cross-functional teams (Dev, QA, UX, and Operations)
What we offer
High-profile, global-scale digital transformation project
Premium day rate under Inside IR35 terms
Hybrid work flexibility based out of modern hubs in London and Fareham