Business Analyst, HSBC

HSBC

Location:
Hong Kong, Central

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services

Job Responsibility:

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Clearly define & document in detail requirements for internal or client requested change working with ETF Product, IT, vendors and Operations teams ensuring that requirements are understood, reviewed and signed off
Develop requirements specifications according to standard
Manage products backlog, monitor progress and maintain track records for projects by tools include but not limited Jira, Teams and Confluence
Flexible to work on technical solutions, system configuration, for delivery into the Business or with the client, and working on the ‘go live’ of the deliverable
Prepare test scripts and scenarios against the documented requirements, and the training, management and support in the execution of UAT and regression testing
Support the roll out of HSBCs ETF platform solutions across APAC, completing gap analysis for clients/regions as required and defining system enhancements as required
Identify risks and streamline existing End to End processes for our ETF Service Model, partnering with senior stakeholders in Operations and Product on the identification of opportunities which align to the Product roadmap to deliver both operational efficiencies and improve the client experience
Maintain an up-to-date Action log and provide up to date project status reports to working level

Requirements:

Business analyst experience in securities service industry with the ability to act on initiative and to drive work independently in a fast pace and deadline driven environment. Ability to work with minimal supervision but invoking escalation as appropriate
Ability to work under pressure with tight timeline and high commitment
Flexibility operating in project mode and daily operations support mode depending on the stage of the project and will require flexibility in operating in either mode
A proven track record in the successful delivery of fast-paced change initiatives is essential for any successful candidate along with experience in working within the securities services business -– Transfer Agency, Middle-Office, Investment Operations, Custody and Fund Administration business functions and how this work together
Previous ETF experience is preferred
having an understanding of the ETF order lifecycle from trading to settlement and ETF service model within the broader Securities Services business would be advantageous
Strong inter-personal and communication skills
must be capable of producing clear, unambiguous status reports, writing detailed reports, minutes and actions, making presentations to internal and external audiences
Sound judgmental skills to identify and resolve problems

Nice to have:

Previous ETF experience
having an understanding of the ETF order lifecycle from trading to settlement and ETF service model within the broader Securities Services business

What we offer:

Flexible working
Continuous professional development
Inclusive and diverse environment
Opportunities for career growth

Additional Information:

Job Posted:
August 13, 2025

Expiration:
August 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Analyst