Business Analyst Job at University of Wolverhampton (Wolverhampton)

Job Description

Shape the Future of Strategic Transformation. The University of Wolverhampton is seeking an analytical and forward-thinking Business Analyst to join our Strategic Projects team. This is a pivotal role supporting the delivery of transformation and improvement initiatives across the University. You will work closely with stakeholders to understand business needs, analyse processes, and help design innovative solutions that enhance efficiency, performance, and the overall student and staff experience. By contributing to high-impact projects, you will play a key role in shaping the future direction of the University.

Job Responsibility

Collaborating with stakeholders across faculties and professional services to gather, analyse, and document business requirements
Mapping current (“as-is”) and future (“to-be”) processes to identify opportunities for improvement
Supporting the delivery of strategic projects through data analysis, reporting, and insight generation
Facilitating workshops, meetings, and stakeholder discussions to drive consensus and clarity
Producing high-quality documentation including business cases, requirements specifications, and process maps
Supporting project governance activities, including tracking progress, risks, issues, and benefits
Using data to inform decision-making and measure the impact of change initiatives
Assisting in the adoption of new systems, processes, and ways of working across the organisation
Ensuring alignment with institutional priorities, policies, and regulatory requirements
Contributing to continuous improvement of business analysis practices within the Strategic Projects team

Requirements

Degree or equivalent qualification, or substantial relevant professional experience
Strong analytical and problem-solving skills with the ability to interpret complex information
Proven experience in business analysis, requirements gathering, or process improvement
Excellent organisational and planning skills with the ability to manage competing priorities
Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels
Experience producing clear documentation such as process maps, business requirements, or reports
Proficiency in Microsoft Office tools (e.g., Excel, Word, PowerPoint) and familiarity with data analysis techniques
Ability to work both independently and collaboratively within a project environment

Nice to have

Experience working within higher education, public sector, or large complex organisations
Knowledge of business analysis frameworks or methodologies (e.g., Agile, Lean, PRINCE2 environment)
Experience using process mapping or data visualisation tools (e.g., Visio, Power BI)
Understanding of change management principles
Business Analysis certification (e.g., BCS, IIBA) or willingness to work towards accreditation

What we offer

Supportive and collaborative working environment
Opportunities for professional development and career progression
Exposure to strategic, high-impact projects across the University
Generous annual leave and pension scheme
Flexible and hybrid working opportunities (where applicable)
The opportunity to make a meaningful contribution to the University’s strategic goals
Competitive salaries
Standard Life Pension scheme – with employer contribution of up to 12%
Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service
Free Will Writing Service
IT & Mobile Discounts
Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service
Gym memberships discounts
Eyecare Support – Free eVoucher for eye tests and glasses contribution
Flu Vouchers – Free flu vaccinations for staff
Paycare Health Benefit Plan
Chaplaincy & Prayer Rooms
Generous Annual Leave
Flexible & Agile Working – Flexible and Hybrid working arrangements
Free On-site Parking
Cycle Benefits Scheme
Tusker Electric Vehicle Scheme
Employee Discounts
Travel Discounts
Staff Network and Inclusion
Library Access
Staff Scholarship Scheme
Leadership and Management Development

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Business Analyst

Job Description

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Requirements

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What we offer

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