Business Analyst, Citi

Citi

Location:
United States, Jacksonville

Category:
-

Contract Type:
Employment contract

Salary:

87280.00 - 130920.00 USD / Year

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Job Description:

This role will be responsible to support the development and implementation of the vision and strategy relating to EUC Framework supporting the end-to-end EUC lifecycle. This role will partner with various cross functional stakeholders, including Businesses and Functions, Technology, Internal Audit and Compliance. Strong communication skills required to influence a wide range of audiences.

Job Responsibility:

Product Management / Business Analysis for an internal Citi Application, End User Solution Portal
Work closely with business functions to articulate the business need and create a user-friendly intuitive application
Decompose high-level information into details and create effective user stories
Maintain a healthy product backlog and ensure the status accuracy
Strong handle on Data Quality, Data Governance and Data Standards
Work with teams across multiple businesses and functions as well as second and third lines of defense
Balance and execute near-medium-long-term action plans and partners with large/complex country, region, or business requiring coordination and execution across units
Support strategic control and governance process re-engineering initiatives including the design and build of process flows, tooling and operational frameworks
Coordinate efforts across cross-functional stakeholders to confirm scope / risk assessment / risk reduction plans, identify potential roadblocks and design appropriate mitigation strategies
Draft, revise and assist in the implementation of Policy, Standards and Procedures for the Enterprise EUC program
Partner with Governance, Tooling, Training, Communications, Quality Assurance, Transformation, and Reporting teams to identify areas for improvement
Prepare and present recurring updates for executive management and sectors, tracks progress and issues managed by other areas such as business, technology, and senior management to identify emerging risks

Requirements:

5 - 8 years of Product Management / Business Analysis, relevant experience
3+ years of Technology Analyst / Business Systems Analyst experience
2+ years' Experience of Web Experience
1+ years of Experience of Project Management / Scrum / Agile Methodology
Demonstrated ability to think strategically and ‘connect the dots,’ be detail-oriented, and manage competing priorities including emerging risks to deliver solutions in an effective control environment
Ability to build strong partnerships and influence key partners to achieve business objectives
must be able to work well with geographically dispersed multi-disciplinary teams
Strong investigative and analytical skills for EUC solution identification, implementation, and tracking of effective remediation, and design of sustainable processes
General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
Strong communication (written and oral), reporting, presentation and influencing skills
Proven ability to author clearly written communications for senior management (Samples of prior work may be requested)
Bachelor’s/University degree or equivalent experience

Nice to have:

Change Management
Credible Challenge
Risk Identification and Assessment
Risk Remediation

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
July 08, 2025

Expiration:
July 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Business Analyst