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We are looking for an experienced Business Analyst to join our team in Memphis, Tennessee. This role focuses on translating business needs into technical solutions, ensuring system functionality, and supporting integrations across platforms. The ideal candidate will possess strong analytical skills, technical expertise, and a collaborative mindset to deliver impactful results.
Job Responsibility:
Translate business requirements into detailed functional specifications for technical teams
Collaborate with vendors, subject matter experts, and technical peers to design effective solutions using organizational technologies
Perform system configuration and development tasks independently or in collaboration with team members
Conduct thorough functional testing and data validation to ensure system accuracy and reliability
Support system integrations to facilitate seamless data exchange and workflow efficiency
Maintain detailed technical documentation, including system flows, data models, and user guides
Resolve internal user issues reported through the help desk in a timely manner
Take ownership of assigned projects, managing scope, schedule, resources, and quality
Identify risks and implement solutions while escalating complex challenges as needed
Provide occasional guidance and mentorship to less experienced team members
Requirements:
Bachelor’s degree in Computer Science, Information Systems, or a related field
At least 5–7 years of experience in roles such as Technical Analyst, Systems Analyst, or QA Analyst
Proficiency in enterprise platforms like Salesforce, Amazon Web Services, and Google Workspace
Hands-on experience with analytics tools such as Tableau or Domo
Strong knowledge of data modeling, data mapping, and data transformation processes
Familiarity with Salesforce configuration, workflow development, and scripting languages such as JavaScript or Python
Excellent analytical and problem-solving skills with the ability to understand complex systems and integrations
Exceptional communication and documentation skills for effective collaboration with cross-functional teams