Business Analyst Jobs

Business Analyst

Protocol Infotech

Location:
United States, Doral, Florida

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a talented mid-level Business Analyst to join our fast-growing company and contribute to exciting future initiatives. The candidate will have the opportunity to interact with multiple levels within the organization.

Job Responsibility:

Conduct Business Process Reviews and author Gap Analysis to understand and document as is/to be state
Create and conduct User Acceptance Testing activities
Provide process and system configuration guidance
Provide user training and ‘go-live’ support
Utilizes gap analysis, planning backlogs and requirements documentation to author software specifications for enhancements to the system
Translate specifications into user stories and use cases
Support Development team by providing functional clarifications
Act as ‘Scrum Master’ for feature development
Analyze and Review Test Plans with QA team to identify testing requirements
Create and maintain user documentation such as User Guides, Functional Workflows, Configuration Details, Business Rules, and Training and Support Materials
Provide tier 1-3 support to existing clients
Analyze support requests for trends and training or system enhancement opportunities
Provide training to clients upon request, either in person or via web conference

Requirements:

Bachelor’s degree in Computer Science, Bachelor’s degree in engineering Management, Computer Applications, any other related field
3- 4 years experience
Previous experience performing responsibilities of this position
Worked with ERP systems (e.g., SAP, JDE, MS Dynamics) as both a user and subject matter expert
Been an integral part of implementation teams
Understand the lifecycle of a distribution or manufacturing business
Comfortable working with people of any rank in a company
Detail oriented
Strong communication skills
Passion for working in a fast-paced environment

What we offer:

Employee referral program
Referral fee of $1,000 will be paid if referred candidate is hired by the company

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

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