Business Analyst Job at Thames Water (Reading)

Business Analyst

Thames Water

Location:
United Kingdom , Reading

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Business Analyst, you will play a key role within the Digital and Transformation teams at Thames Water, supporting the delivery of technology and business change initiatives that enable the organisation to achieve its strategic objectives. Working closely with Project Managers, Product Owners, architects, and business stakeholders, you will help ensure solutions meet business needs and align with Thames Water’s digital strategy. You will gather, analyse, and document requirements while supporting teams to deliver outcomes that drive value for the organisation. This role contributes to Thames Water’s digital transformation by helping shape solutions, improving business processes, and ensuring projects deliver meaningful outcomes for customers, communities, and the environment. You will collaborate with teams across Digital, Service Delivery, Cyber Security, and business functions to support effective project delivery and continuous improvement.

Job Responsibility:

Work with stakeholders to gather, analyse, and document business and non-functional requirements
Build strong relationships with stakeholders and subject matter experts across project teams
Analyse current processes and develop As-Is and To-Be process maps to identify improvement opportunities
Facilitate workshops and discussions to clarify requirements and support decision-making
Support project teams in prioritising work, defining scope, and delivering minimum viable products (MVP)
Apply appropriate Business Analysis tools and techniques throughout the project lifecycle
Work closely with Product Owners and Project Managers to maximise value and support delivery outcomes
Produce high-quality documentation and ensure stakeholder agreement during key project stages
Communicate complex business and technical concepts clearly to a range of audiences
Contribute to improving processes and ensuring solutions meet business needs and project objectives

Requirements:

Experience working as a Business Analyst in a digital or technology project environment
Strong stakeholder management skills with the ability to collaborate across teams
Excellent communication and interpersonal skills
Strong analytical and problem-solving abilities
Ability to work independently while contributing effectively to project teams
A proactive approach to improving processes and delivering value through projects
Experience working as a Business Analyst in digital or IT projects
Experience working with project delivery methodologies such as Agile and Waterfall
Experience using tools such as Azure DevOps or similar project management tools
Strong skills in requirements gathering, process mapping, and business analysis techniques

Nice to have:

Experience working on multiple projects concurrently
Experience working with diverse stakeholder groups, including internal teams and external partners
Experience within utilities or other regulated industries
BCS Business Analysis Diploma or equivalent certification
Knowledge or experience of DevOps tools, processes, and delivery approaches
Additional business analysis or agile delivery certifications

What we offer:

Day Pay rate: up to £550
Length of assignment: 26 weeks
IR35 determination: Inside
Required Start date: ASAP
Meaningful career opportunities
Flexible working arrangements
Excellent benefits
Full training will be given for what is undoubtedly an incredibly rewarding experience

Additional Information:

Job Posted:
March 19, 2026

Expiration:
March 27, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Thames Water - All Job Offers

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