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Business Analyst

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IKEA

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Location:
Thailand, Bangkok

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Category:
Consulting

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Support the Multi-Store Business Navigation and Operations Manager and all store teams in steering each store towards growth, optimal performance, and sustained long-term profitability. Tasks include tracking store budgets, analysing performance data, and supporting sales teams. Also involves identifying growth opportunities, analyzing business cases, and connecting financial data with customer insights.

Job Responsibility:

  • Support the Multi-Store Business Navigation and Operations Manager and all store teams across locations in steering each store towards growth, optimal performance, and sustained long-term profitability
  • support the BN manager in the business plan, budget and forecast process by translating the store’s strategy and goals in Profit & Loss (P&L) scenarios using financial analysis and benchmarking
  • track the store budget, activity and campaign goals, through close follow-up on actions taken and provide regular updates to store management on the store financial position and recommend improvement measures in case of deviations and potentials
  • provide relevant and user-friendly business information on the store’s performance KPIs by training users how to use and interpret standard reports, securing correct and clear communication of daily sales figures, analysing trends or deviations
  • support the sales team in converting performance insight into actions towards maximizing business opportunities
  • identify business opportunities which will grow sales and improve gross profit by using all available information and benchmarking with other stores
  • support business steering through analyzing benefits, costs and investments and developing business cases
  • live the value of "Togetherness" by being cooperative in assisting in other job and operations-related duties as required.

Requirements:

  • Good overview of customer experience processes
  • ability to read and communicate in English
  • focused on driving long-term business growth and profitability
  • curious and proactive in analysing reports to suggest improvements
  • strong analytical and critical thinking skills
  • results-oriented and process-driven
  • detail-oriented with excellent follow-through
  • excellent teamwork and communication skills, especially in multicultural and cross-functional environments
  • degree in Business/Finance/Economics or related field
  • familiar with ERP and financial tools (e.g., TM1, MVBC, Qlik Sense, Excel, PowerPoint)
  • keen to work in retail settings, including weekends, public holidays, and rotating shifts.

Additional Information:

Job Posted:
November 22, 2025

Expiration:
December 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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