Business Analyst, HSBC

HSBC

Location:
Poland

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Business Analyst is accountable for leading analysis for changes and new features/services that deliver enhancements to Digital Channels. Business Analysts are involved from initial scoping and discovery analysis, followed by management and documentation of requirements right through to post implementation continuous improvement. The role requires leadership of detailed analysis to drive out the real business needs; elicit quality requirements based on optimal solutions; design best in class customer journeys; and translate complex concepts into engaging digital propositions that align to Global Digital strategies.

Job Responsibility:

Leading analysis for changes and new features/services that deliver enhancements to Digital Channels
Initial scoping and discovery analysis
Management and documentation of requirements
Post implementation continuous improvement
Leadership of detailed analysis to drive out real business needs
Elicit quality requirements based on optimal solutions
Design best in class customer journeys
Translate complex concepts into engaging digital propositions
Collaborate with multiple stakeholders and work in agile cross-functional teams
Contribute to development of high-performance Business Analysis discipline
Supporting and coaching other team members

Requirements:

Very strong analytical ability and problem-solving skills
Excellent attention to detail and ability to see things through to completion
Ability to quickly understand customer, technical and operational considerations
Experience of analysis/requirements management techniques (user stories, BDD style scenarios, e2e process flow, customer journey mapping, story mapping, elicitation techniques, gap and competitor analysis)
Experience with relevant tools (JIRA, Confluence)
Experience of leading analysis activities to support delivery of customer centric digital products and features
Working experience with business stakeholders and product managers on product backlogs
Demonstrable working with solution architects and engineers with good grasp of technical concepts (APIs, Cloud infrastructure, backend systems)
Highly developed communication skills both written and verbal
Pragmatic decision-making skills with ability to make clear judgments based on data
Strong negotiation and relationship management skills

What we offer:

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking

Additional Information:

Job Posted:
October 11, 2025

Expiration:
December 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Business Analyst

HSBC

Location:Poland

Category:IT - Administration

Contract Type:Not provided