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The Business Analyst, working within the PPM team, is fundamental to the efficient and effective delivery of business solutions. Working with stakeholders to understand business requirements, responsible for identifying and analysing challenges facing our business and our partners and recommending actions to be taken. It is the responsibility of the Business Analyst to ensure that the appropriate technical and functional documentation is captured and presented appropriately, providing entity relationship diagrams, activity diagrams, and use case scenarios to inform the onward development of Giacom’s products and services.
Job Responsibility:
Document objectives, scope, partner processes, and requirements
Understand and define user requirements and goals
Lead analytical thinking and use data analysis to drive decision-making and improvements, ensuring business processes are clearly mapped out
Work with the Product Owner to create use case scenarios, user stories, and acceptance criteria completed to the expected standard
Work closely with cross-functional teams, engineers, QAs, agile delivery leads, DevOps, and UX to ensure that requirements are well-integrated and that development aligns with design and operational standards, and insights are well-integrated into the roadmap
In addition to working with specific teams, you will engage with multiple areas of the business, ensuring that no single area dominates your workload
Requirements:
Excellent communication skills, with the ability to talk to and present to a range of audiences, sometimes acting as a translator between parties
The ability to work under pressure on multiple projects within your project timeframes
A passion for creating solutions with a positive-attitude to change
Strong analytical thinking and data analysis skills, with a sharp eye for improving processes and finding solutions
A thorough understanding of the Agile approach and Scrum methodology
What we offer:
Flexible working
Investment in your future career with a variety of learning and development opportunities
No dress code - embrace the freedom to bring your whole self to work
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!