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Responsible for supporting, documenting, and managing the technical integrations that connect the organization’s applications, platforms, and data flows. This role is less focused on traditional business process analysis and more centered on technical requirements, system connectivity, data mapping, API behavior, vendor coordination, and integration lifecycle management. This team member serves as a bridge between business teams, IT engineering, and third-party vendors to ensure integrations are reliable, scalable, and aligned with organizational technology goals.
Job Responsibility:
Collaborate with end users and technical teams to define integration requirements and functional specifications.
Work closely with project managers to deliver documentation, technical requirements, and integration-related project deliverables.
Analyze current system interactions, data flows, and integration points, and recommend improvements that align with organizational goals.
Understand system architecture, data structures, and operational workflows to support effective planning and decision-making.
Document current and future integration processes, data mappings, and procedures to support development, training, and operational readiness.
Develop and support test plans for integrations, including system testing, data validation, and User Acceptance Testing
serve as the IT owner for UAT related to integrations.
Create reports, technical diagrams, and presentations to support integration design decisions and technology recommendations.
Support estimation of integration work by identifying required tasks, resources, timelines, and potential risks.
Monitor integration performance and troubleshoot issues to ensure data accuracy, system stability, and efficient operations.
Recommend solutions or improvements using new technologies or enhanced integration methods.
Provide guidance that impacts cost, efficiency, compliance, service quality, and integration reliability.
Requirements:
5+ years of business analysis or related experience
Bachelor’s Degree in business or related field
Demonstrated knowledge of software applications such as Word, Excel, etc.
Technical acumen, knowledge of various integration methods, API, batch/SFTP, etc.
Solution-oriented with executive presence
Prioritize and organize effectively
Work independently, as well as in a collaborative and dynamic team environment.
Handle multiple projects and priorities
Analyze and interpret data
Quickly identify technical solutions and integration data points
Communicate orally and in writing in a clear and straightforward manner
Communicate with all levels of management and company personnel
Understand user experience and effective use of technology
Nice to have:
Bachelor’s or Master’s in Computer Science, MIS, Information Systems, or related technical discipline.
What we offer:
medical, vision, dental, and life and disability insurance