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Are you a skilled Business Analyst looking for your next big challenge in the financial services sector? Randstad is partnering with a premier financial institution to find a dynamic professional ready to drive operational excellence. In this exciting new role, you will play a pivotal part in streamlining operations, specifically focusing on automation and invoice processing initiatives. As a Business Analyst, you will collaborate with cross-functional teams and senior leadership to gather requirements, optimize processes, and ensure project success. This is a hybrid position based out of downtown Toronto, requiring you to be on-site on Wednesdays, Thursdays, and every 4th Friday of the month. The initial contract duration is 12 months with a strong possibility for extension or permanent conversion to a Full-Time Employee (FTE) based on performance and business needs.
Job Responsibility
Project Management & Execution: Plan, execute, control, and close out projects or work packages, ensuring delivery remains within defined scope, schedule, and budget
Requirements Gathering & Analysis: Collaborate closely with business partners to gather, validate, and document business requirements, while facilitating solution design discussions
Process Improvement: Identify key opportunities to enhance operational efficiency, recommend impactful process changes, and ensure full compliance with internal standards and policies
Documentation & Reporting: Maintain comprehensive project documentation—including project plans, status reports, meeting minutes, and change requests—and generate regular updates for management
Risk & Issue Management: Analyze project risks, recommend effective mitigation strategies, and support strategic decision-making to keep automation and invoice processing initiatives on track
Stakeholder Engagement: Interact across various organizational tiers (from senior levels to executives) to gather requirements, present findings, and secure necessary sign-offs
Requirements
5+ years of experience in business analysis and project management (e.g., writing requirements, updating documentation), preferably within the financial services or banking sector
5+ years of experience in stakeholder management, with a proven ability to interact with senior and executive-level leadership
Influencing Without Authority: Demonstrated ability to influence cross-functional teams and third-party partners to meet strict project deadlines
Advanced Communication & Collaboration: Exceptional skills in conveying detailed, structured information clearly while ensuring diverse team viewpoints are synthesized
Tech-Savvy Skillset: Highly proficient in Microsoft Office (Word, Excel, PowerPoint) alongside hands-on experience with Microsoft Project, Teams, and SharePoint
Highly Organized: Proven track record of managing multiple priorities and complex projects simultaneously with sharp attention to detail
Nice to have
Hands-on experience with Coupa software
Deep understanding of 'Procure to Pay' cycles, invoicing, and procurement processes
Prior experience working directly within a major Canadian bank
Familiarity with project tracking tools like Jira and Confluence
What we offer
Career Growth: Opportunity to work with a diverse range of cutting-edge systems and software applications within a major banking environment
Long-Term Potential: A stable 12-month contract with a genuine possibility of extension or permanent FTE conversion
Prime Location: Work from a beautiful, modern office space right in the heart of the city at 81 Bay Street
Great Work-Life Balance: Standard 37.5-hour work week (Monday–Friday, 9 AM–5 PM) with overtime potential only upon manager approval
High Visibility: Network and build relationships with cross-functional teams and executive leadership across the organization