Business Analyst

• Lead pre-discovery sessions with DPS stakeholders to review each process and form
• Analyze and document current-state workflows for all identified processes and forms
• Work closely with the vendor to validate and document future-state processes, ensuring they meet DPS requirements
• Capture and document additional requirements not addressed by the EDMS project for future consideration
• Coordinate and fulfill configuration and data requests from the vendor for each process/form
• Develop detailed integration specifications, covering both inbound and outbound transactions
• Collaborate on the creation of an integration strategy and project schedule, ensuring alignment with overall objectives
• Oversee integration activities in partnership with internal groups
• Define and document data elements, success/failure criteria, and exception handling for all integrations
• Design and document high-level test scenarios for integrations, including success and failure paths
• Facilitate User Acceptance Testing (UAT) for forms, processes, and integrations, ensuring stakeholder sign-off
• Assist in developing comprehensive project plans, including: Test Plan, Communication Plan, Training Plan, Deployment Plan
• Present complex information clearly and concisely
• Translate technical concepts for non-technical stakeholders
• Understand and articulate complex business processes
• Provide knowledge transfer

• Minimum of 8 years in an IT Business Analyst role
• At least two (2) long-term engagements (one year or more) in a Business Analyst capacity
• Demonstrated experience with enterprise-level solutions and business process improvement initiatives
• Proven experience to lead requirements gathering for complex IT projects in fast-paced environments with multiple stakeholders and business functions
• Expertise in: Gap analysis and opportunity identification
• Problem definition and root cause analysis
• Information gathering and research
• Alternatives evaluation and creative solution development
• Implementation of effective resolutions
• Demonstrated success in: Collaborating within cross-functional teams
• Building strong relationships across all levels, including senior leadership
• Managing competing priorities and navigating conflicting interests across business units
• Advanced knowledge of: Quality Assurance (QA) principles and practices
• Project Management (PM) methodologies
• Possession of a Business Analyst Certification (e.g., IIBA CBAP or equivalent) preferred

Possession of a Business Analyst Certification (e.g., IIBA CBAP or equivalent) preferred