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We are seeking a Business Analyst with strong technical, analytical, and communication skills to support a large‑scale Physical Access Control System (PACS) implementation. This role involves requirements gathering, business process analysis, organizational change management, and alignment with BABOK standards as part of a comprehensive business analysis framework. The ideal candidate is highly collaborative, detail‑oriented, and comfortable engaging with stakeholders at all organizational levels.
Job Responsibility:
Analyze proposed changes, assess project impacts, and define business requirements for PACS implementation
Lead and support requirements elicitation sessions, documentation, and communication across stakeholders
Perform organizational change management activities and develop business process maps
Learn PACS functionality and validate that system capabilities meet documented business requirements through a Requirements Traceability Matrix (RTM)
Participate in testing activities and support communication planning for end‑user adoption
Provide knowledge transfer, documentation, and ongoing support to project teams
Identify opportunities to improve existing business processes and contribute to future project scoping
Present findings and recommendations to business and executive leadership
Develop business and system requirements, use cases/user stories, workflow diagrams, and fit/gap analyses
Translate stakeholder needs into structured, testable requirements
Maintain deep understanding of business processes, associated IT systems, and PACS integrations
Build strong relationships with business stakeholders, SMEs, and IT teams
Gather information from diverse sources to support planning, analysis, and requirements development
Requirements:
Bachelor’s degree in Business Administration, Data Analytics, or related field (Experience may substitute for degree)
Minimum 5+ years as a Business Analyst supporting physical access system implementations
Experience with 3+ PACS implementations or equivalent related experience
2+ years understanding terminology related to servers, networking, and OT system integrations
Proven experience facilitating complex requirements sessions and maintaining full requirements traceability
Hands-on experience owning RTMs across planning, testing, and delivery phases
Strong technical writing skills with ability to create SOPs, process documentation, and operational artifacts
Experience supporting vendor design validation, UAT planning, and stakeholder signoff
Strong written and verbal communication skills across both technical and non‑technical teams
Nice to have:
Familiarity with BABOK standards and business analysis methodologies
Experience with Prosci® or ACMP standard organizational change management practices