Business Analyst

Ryanair are currently recruiting for a Business Analyst to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. Ryanair Labs is the technology brand of Ryanair. Labs is a state of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for our customers. The Ryanair platform has over 1 billion visits per year. By joining Ryanair, you will develop cutting edge tech solutions inside Ryanair, transforming aviation for Pilots, Cabin Crew & Ground Ops, as well as driving the tech experience for our customers on Europe’s largest travel website! Ryanair Labs has more than 600 employees across our offices in Dublin, Madrid, Poland, and Portugal. Our plan is to continue to grow our IT Labs Team so we are always on the lookout for the best talent. Apply today for more information. We are seeking a mid-level Business Analyst to turn business needs into clear, testable solutions. You will work across functions (e.g., Operations, Sales/Commercial, HR, Customer Service, Finance, IT) to elicit requirements, map processes, shape delivery with development and vendor teams, and support go-live and transition to BAU. The role combines analysis, documentation, testing support, and strong stakeholder communication. Your first engagement will support Finance automation and service readiness. While Finance is the initial focus, this is a cross-functional BA role and future assignments will span other business areas. Partner with Finance stakeholders to clarify pain points and define success criteria for targeted improvements. Document as-is/to-be flows and controls; ensure handover/runbooks and knowledge articles for BAU. Support UAT and hypercare, ensuring incidents/requests are handled within SLAs.