Business Analyst Job at Admiral Group Plc (Cardiff)

Business Analyst

Admiral Group Plc

Location:
United Kingdom , Cardiff

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As a Business Analyst, you’ll collaborate closely with stakeholders across business and technical teams to shape, analyse, and deliver change across Admiral Group. Your primary role is to bridge business needs with technical solutions. By identifying, analysing, and translating needs into clear, actionable requirements, you'll ensure our solutions align with strategic goals, meet end user needs, improve efficiency, and deliver meaningful value. You’ll play a key role in understanding the real problems to solve, identifying opportunities, and facilitating effective communication across business and technical teams to ensure solutions are technically sound and meet business and customer expectations. You’ll support analysis throughout the entire change lifecycle, from early discovery to post-implementation and operate confidently across agile, waterfall and hybrid environments.

Job Responsibility:

Collaborate and engage with stakeholders of all levels to gather, document, and analyse business and technical needs
Define and apply a structured business analysis approach to support effective delivery of change initiatives
Translate business needs into clear, actionable requirements, user stories, use cases and functional specifications as appropriate
Document and evaluate current and target state processes and identify areas for improvement to drive efficiency, reduce risk, and enhance customer experience
Analyse customer feedback, data, and insights to support identification of requirements
Create and maintain detailed analysis documentation including Business Requirements Documents (BRDs), use cases, user stories, functional specifications, and process diagrams as appropriate throughout the delivery lifecycle
Collaborate with Architecture and delivery teams to determine optimal solutions based on business needs
Support planning and prioritisation through data driven insights, customer feedback, business value, and impact assessments
Validate solutions meet business needs and transition smoothly into the live environments
Assist in third party vendor selection and delivery
Identify and support the managing of risks, assumptions, issues, and dependencies

Requirements:

Substantial experience leading business analysis across large‑scale, complex IT and business change, including end‑to‑end technical delivery
Strong understanding of Software Development Lifecycle (SDLC) and change delivery methodologies, with experience working across agile, waterfall and hybrid environments
Excellent written and verbal communication skills, with the ability to engage confidently with stakeholders at all levels
Strong problem‑solving skills and the confidence to challenge constructively
Proven ability to translate complex business needs into clear, actionable requirements
Confident in leading workshops to elicit requirements, frame problem statements and guide decision‑making with stakeholders at all levels
Proficient in creating detailed analysis documentation (e.g. Lean UX canvas, business case, BPMN process models, BRD’s, user stories, functional Specifications etc)
Experience supporting testing activities, including defining acceptance criteria, clarifying requirements, and reviewing test cases
Experience collaborating with Architecture, Developers, QA, Engineering and Delivery teams to support end‑to‑end delivery
Experience working with third‑party vendors, including supporting RFI/RFP activity, supplier selection and evaluating proposals
Comfortable contributing to commercial discussions, contract considerations and procurement or vendor‑management processes
Exposure to regulated environments or high‑risk change, with an understanding of governance and control frameworks
Confident using tools such as Teams, SharePoint, Word, Excel, PowerPoint, Visio, JIRA, MIRO, Copilot and Confluence as minimums

Nice to have:

Mid to Senior-level, with 4-5+ years’ experience as a Business Analyst, Senior BA, or equivalent role
Experience within regulated environments, Financial Services, or insurance
Proficient in business analysis tools and methodologies
Relevant professional qualifications: IIBA, BCS, or equivalent (e.g. ECBA, CCBA, CBAP, BCS foundation etc)
Experience in uplifting BA maturity, including developing BA templates, processes, standards, and ways of working
Ability to mentor other Business Analysts and help embed stronger BA practices across the team

What we offer:

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover
Critical Illness Cover

Additional Information:

Job Posted:
March 21, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Admiral Group Plc - All Job Offers

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