Business Analyst, Robert Half

Robert Half

Location:
United States, Tampa

Category:
Insurance

Contract Type:
Employment contract

Salary:

90000.00 - 110000.00 USD / Year

Save Job

Apply Position

Job Description:

The Claims Business Analyst will work with stakeholders across the enterprise to deliver business solutions that meet the needs of the stakeholders and the organization. This role involves gathering and documenting business requirements, answering questions from Developers and Quality Analysts, performing systems analysis and testing, and managing project priorities. Additionally, the Claims Business Analyst will be responsible for UI based configuration changes, demos of functionality to the business, and developing relationships with members of the Claims management team.

Job Responsibility:

Elicit and document detailed business requirements for systems necessary to administer claims in accordance with established rules, configurations, and guidelines
Create and maintain documentation on system functionality
Assist with development and execution of test cases to ensure system changes meet business requirements by partnering with Quality Analysts as needed
Perform systems analysis and testing to identify and resolve application system problems
Coordinate changes and ensure proper communication and demos to the business with internal departments such as Claims, Customer Service, Finance as well as external customers
Configure system changes and ensure they are implemented correctly
Collaborate with Development team and other departments to ensure seamless integration and functionality of system changes

Requirements:

Property & Casualty Insurance experience
Guidewire Software's ClaimsCenter platform
Strong knowledge of claims processing and related systems
Strong analytical and problem-solving skills
Excellent communication and documentation skills
Experience with systems analysis and testing
Ability to manage multiple projects and priorities
Experience with configuring system changes and ensuring proper implementation

Nice to have:

Experience with policy management systems from vendors such as Guidewire, Duck Creek, Majesco and others
Knowledge of insurance industry practices and regulations
Proficiency in using ticketing systems and project management tools (JIRA, ServiceNow, HP ALM)

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
July 22, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Business Analyst