Business Analyst

• Evaluate business processes, anticipate requirements, uncover areas for improvement, and implement solutions encompassing user experience, operational, and solution design
• Communicate with stakeholders to understand their needs and translate them into business outcomes and requirements
• Conduct research to understand current business operations and identify ways to improve efficiency
• Work with digital transformation teams to convert business requirements into technical requirements or user stories for development sprints
• Organise and facilitate workshops, training sessions, and stakeholder meetings
• Explore different solutions, assess their risks, benefits, and impacts, and recommend appropriate actions
• Persuade stakeholders of the benefits of new technology or strategies
• Document and propose solutions to sponsors or steering groups for review and sign-off
• Contribute to training and support for people affected by change initiatives
• Allocate resources and maintain cost efficiency
• Perform user acceptance testing as required
• Update, implement, and maintain procedures
• Manage competing priorities and monitor deliverables to ensure timely completion of initiatives
• Facilitate successful release handovers

• Proven experience in business analysis, ideally within Financial Services
• Keen to learn, proactive in driving career progression, and willing to take ownership
• Embrace change and continuous improvement
• Strong communication skills across multiple channels: face-to-face, email, conference calls, web meetings
• Effective problem-solving and critical thinking skills
• Strong documentation skills to create clear and concise materials
• Facilitation skills to engage stakeholders and teams in reaching solutions
• Knowledge of Microsoft Word, Excel, PowerPoint, and familiarity with modeling tools, requirements management tools, and project management tools
• Excellent relationship-building skills to engage stakeholders and ensure successful project completion

Experience with digital transformation initiatives is desirable