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Randstad Logo Randstad · IT - Software Development

Business Analyst

India, Chennai · Job Posted June 11, 2026
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Job Description

Seeking a highly motivated Business Analyst to join our team and play a pivotal role in shaping and delivering our products and services. You will work closely with Product Managers, Technology, UX/UI, and key business stakeholders to define, refine, and deliver solutions that add measurable value to our customers.

Job Responsibility

  • Facilitating communication between stakeholders, and the products and development teams
  • Refining and prioritising user stories
  • Ensuring requirements are clear, concise, aligned with business goals and delivering intended value

Requirements

  • Proven experience of at least 5 years as a Business Analyst within a SaaS or technology-led product environment, or other relevant experience within an agile setting (development, product etc)
  • Experience working with big data / data-intensive products
  • Strong knowledge of Agile frameworks (Scrum / Kanban) and experience working in cross-functional Agile teams
  • Demonstrable ability to write clear, testable user stories and acceptance criteria using BDD-style formats (e.g. Given / When / Then)
  • Experience with using common Agile tools to capture and document requirements and processes (e.g. Jira, Confluence, Miro, ProductBoard, or similar)
  • Excellent verbal and written communication skills, with the ability to convey complex concepts to both technical and non-technical audiences
  • Strong analytical, problem-solving, and critical-thinking abilities
  • Highly collaborative, proactive and comfortable working in cross-functional teams
  • Passionate about understanding customer needs and translating them into impactful product improvements ensuring business value and usability stay at the heart of delivery
  • Skilled at facilitating discussions, workshops, and feedback sessions to align diverse stakeholders

Nice to have

  • Relevant Agile/Business Analysis qualification such as CSM/PSM, PSPO/CSPO, ICAgile BA, or BCS Business Analysis
  • Familiarity with SQL or data querying for requirements validation
  • Exposure to UX research or customer journey mapping
  • Experience and/or knowledge of the maritime industry or related customer segments would be beneficial
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