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Business Analyst

museumofillusions.com Logo

Museum of Illusions

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Location:
Croatia , Zagreb

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The primary responsibility of this role is to bridge the gap between business needs and technical solutions by analyzing data, identifying trends, and translating insights into actionable recommendations. You will collaborate with key stakeholders across departments to support data-driven decision-making and improve operational efficiency throughout the organization.

Job Responsibility:

  • Gathering and documenting business requirements from stakeholders across multiple departments
  • Analyzing business processes and identifying opportunities for improvement and optimization
  • Creating detailed reports and dashboards in Power BI to support management decision-making
  • Collaborating with the data engineering team to ensure data availability and accuracy
  • Translating complex data findings into clear, actionable insights for non-technical audiences
  • Supporting the definition and tracking of key performance indicators (KPIs) across museum locations
  • Participating in cross-functional projects to implement process improvements and system enhancements
  • Conducting ad-hoc data analysis to respond to business questions and strategic initiatives
  • Maintaining and updating business documentation, process flows, and data dictionaries
  • Acting as a liaison between business teams and technical teams to ensure alignment on project goals

Requirements:

  • At least 5 years of professional experience in a business analyst or closely related role
  • Comfort working with revenue drivers, demand forecasting, or performance benchmarking — with a focus on commercial outcomes, not just data outputs
  • Strong analytical mindset with the ability to interpret data and translate it into meaningful business insights
  • Proficiency in SQL for querying databases and performing independent data analysis
  • Familiarity with Power BI or comparable business intelligence tools for building reports and dashboards
  • Experience in requirements gathering, process mapping, and stakeholder management
  • Ability to communicate complex findings clearly to both technical and non-technical audiences
  • Familiarity with Microsoft Excel or Google Sheets for data manipulation and analysis
  • Understanding of project management methodologies and experience working in cross-functional teams
  • Attention to detail and ability to maintain high data quality standards in reporting deliverables
  • Background in economics, consulting, or a related analytical field is a strong advantage
  • Knowledge of business process modeling tools such as Visio, Lucidchart, or similar is a plus

Nice to have:

  • Background in economics, consulting, or a related analytical field
  • Knowledge of business process modeling tools such as Visio, Lucidchart, or similar
What we offer:
  • Full-time salaried position with a bonus structure
  • Supplementary and additional health insurance
  • A young, vibrant and ambitious team to work with
  • A fun, exciting and industry-leading concept to manage and develop in Zagreb
  • Reimbursement of travel expenses and provision of the warm meal

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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