Business analyst, Randstad

Randstad

Location:
Singapore, Singapore

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role, at an Assistant Manager or Manager level within the Transformation & Solutions team, is part of a broader strategic effort to modernize enterprise IT systems, especially within the group insurance space. The position involves working closely with internal stakeholders, developers, and external partners to gather and document business requirements that support digital transformation initiatives.

Job Responsibility:

Leading the collection and analysis of business requirements for system and process enhancements
Reviewing new and existing workflows to ensure alignment and efficiency across integrated systems
Acting as the point of contact between operational teams, technical developers, and solution vendors
Assisting in brainstorming and conceptualizing solutions with IT and third-party providers
Coordinating user testing, system rollouts, training sessions, and relevant documentation efforts
Overseeing and driving modernization efforts related to IT infrastructure and operational processes
Supporting broader initiatives such as digitalization roadmaps, process improvement, and knowledge governance
Contributing to the implementation of internal policies around governance and compliance

Requirements:

Degree in Information Technology, Information Systems, or a closely related discipline
4–5 years of experience in a business analyst or transformation role, ideally within the insurance sector
Familiarity with the group insurance domain is advantageous
Exposure to web and mobile front-end applications is beneficial
Proven involvement in full lifecycle digital transformation or modernization projects
Strong foundation in project coordination or project management methodologies
Experience in areas like customer experience (CX), user experience (UX) design, and AI-driven solutions is a plus
Strong interpersonal and stakeholder engagement abilities, with a focus on clear communication
Analytical mindset with a high level of precision and attention to detail
Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment
Comfortable working both independently and within cross-functional teams

Nice to have:

Familiarity with the group insurance domain
Exposure to web and mobile front-end applications
Experience in areas like customer experience (CX), user experience (UX) design, and AI-driven solutions

Additional Information:

Job Posted:
May 29, 2025

Expiration:
July 04, 2025

Employment Type:

Fulltime

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Business analyst