Business Analyst, HSBC

HSBC

Location:
India, Pune

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Group Transformation Centre (GTC) – Wealth and Personal Banking works with Global Businesses and Functions, to accelerate, orchestrate and deliver change outcomes that help HSBC achieve its strategic priorities. The team manages projects globally across the bank using best-in-class execution skills and delivers at pace to achieve the desired business outcomes on large, complex and cross-function projects. The team utilizes a design-led approach and Agile Methodology to drive change and translate business intent into clearly defined outcomes. GTC delivers cost effective, flexible and outcome focused transformation through: Robust business analysis - working with the business to conceptualize solutions/operating models- Change adoption activities to seamlessly embed change and drive benefits realization

Job Responsibility:

Articulates or translates unstructured information in clear, meaningful and structured way to suit audience
Often acts as an expert within capability, owning features and guiding the teams on their requirements gathering, design, change or implementation approach
Be responsible for implementation management, including planning, controlling and reporting on implementation of the change ‘product’
Identify potential risks to service or performance and deals with them proactively
effectively manages review processes to identify quality issues early
Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate
Be responsible for change planning and audience analysis
through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment)
and tracking and taking actions on change readiness, adoption, and feedback

Requirements:

4+ years of experience in business analysis and most recent experience preferably in the banking and financial domain
Strong business analysis, requirements gathering and design thinking skills with a mix of business, operations and technology focused projects
Promoter Agile ways of working, and manage requirement life cycle and traceability, experience in digital transformation projects in global banks/consulting firm/ Financial industry
Experience in secured Lending, mortgages and mortgages products like fixed Mortgage and Floating Mortgage, balloon Mortgage
Mortgage application process and underwriting
Adapt and adhere to the HSBC’s ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for execution
Experience in Change management and Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user
Effective communication, inter-personal and negotiating skills
Knowledge of MS Office and business analysis tools and techniques, knowledge of JIRA and Confluence tools
Create required artefacts and to expected standard (e.g. Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability)
Plan and lead execution of analysis for prioritized items

Nice to have:

Certified Business Analysis Professional (CBAP)/ Certification of Capability in Business Analysis (CCBA) – If not held, you would be expected to work towards the qualification
Agile Certifications
Design Thinking

What we offer:

Opportunities, support and rewards that will take you further
Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
June 18, 2025

Expiration:
July 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Analyst