Business Analyst

• Identify and address operational, financial, and technological risks within the business
• Analyze current business processes and recommend improvements to enhance efficiency and value
• Maintain, test, and improve business and system operations to ensure optimal performance
• Evaluate project team performance to ensure deadlines, quality standards, and objectives are met
• Communicate insights, recommendations, and viewpoints to senior management
• Act as a liaison between business stakeholders and IT teams to ensure alignment and clarity
• Support the design of new products and assess their potential performance in the market
• Continuously explore opportunities to improve processes and increase business value
• Plan and execute detailed system requirements phases
• identify, track, and resolve business system issues
• Assess, research, analyze, and document stakeholder needs using appropriate information‑gathering and modeling techniques
• Contribute to business solutions that meet stakeholder needs while identifying opportunities for added value
• Support successful project delivery by ensuring work is completed on time, within budget, and to a high standard
• Prepare clear documentation and ensure adequate end‑user training for assigned projects
• Participate in QA triage to resolve issues, identify root causes, and support defect resolution
• Perform Post‑Implementation Verification (PIV) to validate solution performance
• Create monthly performance reports and communicate findings to leadership

• 5+ years of proven experience as a Business Analyst
• 5+ years of experience with Business Process Modeling
• Strong proficiency in MS Office (Word, Excel, PowerPoint)
• Knowledge of Microsoft Visio and Access is an asset
• Ability to manage multiple projects in a fast‑paced environment
• Strong communication and leadership skills
• Excellent analytical and problem‑solving abilities
• Bachelor’s degree in Business, Accounting, IT, or a related field

Knowledge of Microsoft Visio and Access is an asset

• medical insurance
• dental insurance
• vision insurance
• employer contribution to flexible spending or health savings account
• life and AD&D insurance
• short- and long-term disability coverage
• paid time off
• employee assistance
• 401k program with company match
• additional voluntary or legally-required benefits