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We are looking for candidates with experience in both information technology and business administration to actively participate in new software implementations, the addition of features, and other activities with respect to client needs, while maintaining long and prosperous business relations.
Job Responsibility:
Gathering, analyzing, and documenting clients’ requirements
Simplify and deliver the final requirements to the Development team
Troubleshoot and perform root cause analysis of problems
Having regular, as-needed contact with the clients throughout the project life cycle
Participate in user acceptance testing, followed by go-live planning and guidance after go-live
Gathering feedback from end users to identify opportunities for improvement
Anticipate and report any delays / obstacles, in addition to proposing corrective action
Propose software solutions with reference to the client’s needs and participate in designing the system’s non-technical configuration and custom reports
Requirements:
Experience working in the IT sector, either on the vendor side or client side (Financial business, banks, Microfinance and mortgage companies, etc.)
Experience in project analysis, testing, and user acceptance
Possess an analytical mindset and pay attention to details
Excellent communication skills and literacy of common business etiquette
Excellent English speaking and business writing
Excellent command of PowerPoint, data analysis charts preparation, and possessing confident presentation skills