Business Analyst

• Conduct thorough business requirement analysis, including use case development, gap analysis, and process mapping to identify areas for improvement
• Implement and support data governance frameworks to ensure data quality and compliance
• Collaborate with cross-functional teams to translate intricate business needs and data insights into practical strategies
• Facilitate communication between technical and non-technical stakeholders to align project objectives
• Leverage expertise in Azure, Snowflake, and other relevant platforms to enhance data-driven decision-making
• Serve as a critical thinker and problem-solver, addressing challenges with innovative solutions
• Maintain a strong focus on the financial services industry, ensuring relevant insights and strategies
• Ensure on-site presence four days a week to foster collaboration and project success

• Proven experience as a Business Analyst with a focus on data governance and quality frameworks
• Proficiency in documenting business requirements, use cases, and performing gap analyses
• Strong familiarity with Azure and Snowflake platforms, with the ability to apply them effectively
• Excellent communication skills to articulate complex concepts to diverse audiences
• Background in financial services, with knowledge of industry-specific processes
• Ability to think critically and solve problems in high-pressure environments
• Experience working in Agile Scrum environments to drive project efficiency

Expertise in call center customer service and document review

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan