Business Analyst

• Leading activity to identify, review and analyse business processes and systems to understand design implications across Business, IT and Operations
• Leading the design and reengineering of processes, where process is one of the many parts of the change, and provide detailed guidance on process design (considering risk, end-to-end and cost)
• Overall support to impact assessment for change requests on design, scope, time, budget, or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope
• Documentation of detailed requirements for AI use cases, including identification of strategic data sources, business process updates and business requirements for technical teams
• Provide support to the delivery lead, owning workstreams or packages of work to enable the successful delivery on new capabilities, including managing the rollout of newly developed capabilities to HSBC regions
• Ownership over AI governance processes and required documentation for identified use cases
• Development of control structures and performance scorecards (KPIs) to ensure project milestones, budgets, resources and employee engagement aspirations are met, implementing mitigating actions as appropriate
• Support and encourage constructive cross-country, cross function, and cross-business teamwork by demonstrating collaboration and taking prompt action to address any activities and behaviours that are not consistent with HSBC's diversity policy and / or the best interests of the business and its customers
• Contribute to an environment of continuous performance improvement
• Building an inclusive culture where diversity of thought and different perspectives is equally valued

• Possess excellent Business Analyst skills
• Strong analytical background with a high degree of attention to detail
• Background working in cross-functional teams to drive requirements capture
• Experience in identifying and documenting data solutions to support business processes
• Experience in business and process analysis, change initiatives & re-engineering
• Experience in planning and deploying both business and IT initiatives
• Agile expertise-takes ownership of building agile capabilities in teams ensuring the right process are in place for agile requirement capture
• Leading and empowering cross-functional teams
• Industry recognized technical certifications desired i.e. Change Management, Master Black Belt – Six Sigma

Industry recognized technical certifications desired i.e. Change Management, Master Black Belt – Six Sigma

• Continuous professional development
• Flexible working
• Opportunities to grow within an inclusive and diverse environment
• Equal opportunity employer
• Valued and respected workplace