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We are looking for a detail-oriented Business Analyst to support incentive compensation systems for a Long-term Contract position based in Memphis, Tennessee. In this role, you will oversee the daily administration and ongoing optimization of a compensation platform, helping ensure accurate calculations, reliable payouts, and a strong user experience. This opportunity is well suited to someone who enjoys working with complex data, improving system performance, and partnering across teams in a fast-moving environment.
Job Responsibility:
Oversee daily administration of the incentive compensation platform, ensuring stable performance and dependable processing of compensation results
Update system settings, business rules, and organizational structures to align with evolving compensation plans and operational needs
Coordinate data flow between the compensation application and connected source systems such as Workday and other internal platforms
Review data accuracy, system output, and payout calculations through regular audits and validation activities
Investigate discrepancies or technical issues affecting compensation results and drive timely resolution with relevant stakeholders
Create and maintain clear process documentation to support compliance standards, audit readiness, and operational consistency
Provide end-user assistance for system questions, data concerns, and troubleshooting requests related to compensation processing
Participate in testing, rollout, and ongoing improvement efforts for new compensation plans, platform enhancements, and system upgrades
Requirements:
Bachelor's degree in Business, Finance, Information Systems, or a closely related discipline
At least 4 years of practical experience administering Xactly Incent or a similar incentive compensation platform
Strong understanding of incentive compensation structures, sales operations concepts, and data governance practices
Demonstrated ability to work with large datasets, including validation, reconciliation, and quality review
Effective communication skills with the ability to collaborate across business and functional teams
High level of organization, accuracy, and attention to detail, with a strong focus on data integrity
Proficiency with Microsoft Excel
familiarity with Google Workspace and Workday is preferred
Xactly certification or completion of formal Xactly training is considered an advantage
Nice to have:
Xactly certification or completion of formal Xactly training is considered an advantage