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We are seeking a detail-oriented Business Analyst to support digital transformation projects within the Core Transport Operations function. The role involves working across multi-party, cross-functional teams to manage the full project lifecycle—covering pipeline coordination, requirements gathering, solution design alignment, RoI assessment, and delivery tracking. The individual will serve as a trusted partner in ensuring smooth project execution, timely communication, and accurate documentation across multiple domains
Job Responsibility:
Coordinate internal and external stakeholders to manage the new project pipeline
Gather, document and maintain functional and non-functional project requirements
Support solution design and assist in quantifying delivery effort
Conduct RoI analyses by evaluating implementation effort against expected benefits
Contribute to business case creation and prepare supporting senior stakeholder presentations
Collaborate closely with external teams to progress delivery activities
Raise project demands and follow through until completion
Track project timelines, dependencies and blockers to ensure accountability
Manage stakeholder relationships across senior leadership
Support backlog and sprint management processes
Maintain project reporting frameworks and documentation
Strengthen knowledge management systems and drive communication of benefits
Identify bottlenecks or process gaps and propose improvements
Support technical challenge resolution with analytical insights
Participate in regular cross-entity meetings to align on project status
Requirements:
Strong communicator with excellent written and verbal English skills
Experienced in project management with sound understanding of digital delivery lifecycles
Skilled in time management and capable of coordinating cross-functional teams
Numerically proficient with strong analytical ability
Familiar with telecommunications concepts or eager to develop domain knowledge
Competent in Excel, PowerPoint and digital workplace tools
Knowledgeable about business analysis fundamentals
Nice to have:
Exposure to Power BI or Power Apps is beneficial
Possessing PRINCE2, SAFe or similar qualifications is considered advantageous
What we offer:
Opportunities to work on impactful digital transformation initiatives across cross-functional teams
Experience collaborating with both internal and external stakeholders in a global telecommunications environment
Exposure to business case creation, benefits management, and senior stakeholder communication
A chance to contribute to continuous improvements within project delivery processes