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We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Lawrenceville, New Jersey. In this role, you will act as a key liaison between stakeholders and technical teams, ensuring the successful delivery of high-quality solutions that align with business goals. This position offers an exciting opportunity to contribute to process improvements, product development, and stakeholder engagement within the banking industry.
Job Responsibility:
Collaborate with stakeholders in an Agile environment to define project goals, timelines, and deliverables
Translate business requirements into actionable user stories and prioritize them effectively in the product backlog
Conduct thorough reviews of business processes, identifying areas for optimization and resolving stakeholder conflicts
Define clear acceptance criteria and ensure all deliverables meet quality standards before release
Partner with the development team to ensure alignment on requirements and expectations for new features
Assist stakeholders with user testing, gather feedback, and address any issues prior to production release
Analyze support tickets or customer feedback to identify recurring issues and propose solutions
Continuously refine and plan Product Backlog Items (PBIs) to align with future development cycles
Lead educational efforts, such as tutorials and presentations, to inform users about significant application updates
Provide backup support for operational tasks when necessary, ensuring seamless continuity of services
Requirements:
Minimum of 3 years of experience as a Business Analyst, preferably within the banking industry
Proficiency with tools such as Atlassian Jira, Microsoft Excel, and Microsoft Word
Strong understanding of Agile Scrum methodologies and business process functions
Experience conducting gap analyses and creating detailed Business Requirement Documents (BRDs)
Familiarity with CRM systems and claim administration processes
Ability to perform A/B testing and analyze results to inform decision-making
Exceptional problem-solving skills and the ability to address complex stakeholder needs
Effective communication and presentation skills, with a focus on stakeholder engagement
What we offer:
medical, vision, dental, and life and disability insurance