Business Analyst

• product management / business analysis for an internal Citi Application, End User Solution
• work closely with business functions to articulate the business need and create a user-friendly intuitive application
• design and develop wireframes, user flows, storyboards, mockups, prototypes, and other product deliverables using Figma
• ensure issues are identified, tracked, reported analyzed and resolved in a timely manner and determine if escalation is needed
• maintain a product backlog and ensure status accuracy
• balance and execute near-medium-long-term action plans and partner with large/complex country, region, or business
• coordinate efforts across cross-functional stakeholders to confirm scope / risk assessment / risk reduction plans, identify potential roadblocks and design appropriate mitigation strategies
• draft, revise and assist in the implementation of Policy, Standards and Procedures for the Enterprise EUC program
• partner with Governance, Tooling, Training, Communications, Quality Assurance, Transformation, and Reporting teams to identify areas for improvement
• prepare and present recurring updates for executive management and sectors

• 7+ years of Product Management / Business Analysis, relevant experience
• experience of Project Management / Scrum / Agile Methodology
• ability to build strong partnerships and influence key partners to achieve business objectives
• must be able to work well with geographically dispersed multi-disciplinary teams
• strong investigative and analytical skills for EUC solution identification, implementation, and tracking of effective remediation, and design of sustainable processes
• general understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
• strong communication (written and oral), reporting, presentation and influencing skills
• proven ability to author clearly written communications for senior management

master’s degree preferred