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Business Analyst

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Vodafone

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Location:
Romania , Bucuresti

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Customer Data Hub provides a 360-degree customer view used by both legacy and new solutions, integrating via APIs with multiple customer-facing frontends and processes. For this role, a good understanding of data, databases and system integration is important.

Job Responsibility:

  • Analyse business demands and translate them into clear, structured requirements and solution proposals
  • Work closely with business and technical stakeholders to elicit, understand, challenge and validate requirements
  • Act as a bridge between business, delivery teams and technical stakeholders, bringing both product understanding and technical awareness
  • Support the creation and refinement of the Requirements Definition Document and ensure requirements are reflected clearly in the delivery backlog
  • Help clarify the “why”, “how” and “when” behind new implementations, so that business needs, technical constraints and delivery priorities are aligned
  • Own and maintain the documentation process in Confluence as the single source of truth, ensuring that changes, decisions, dependencies and outcomes are properly captured and communicated
  • Support backlog refinement and ensure JIRA tickets contain the right level of business and technical detail
  • Analyse customer data flows across multiple systems, query databases when needed, and support the mapping of customer information coming from different sources

Requirements:

  • Solid SQL experience, with the ability to query and analyse data across different sources
  • Good Oracle database knowledge
  • Understanding and use of data mapping, data modelling and customer data structures
  • Experience with backlog and documentation tools, especially JIRA and Confluence
  • Experience working in Agile delivery environments, such as Scrum or Kanban
  • Strong coordination and stakeholder management skills, with the ability to work with both business and technical teams
  • Experience in business and systems analysis within a large digital or enterprise environment
  • Ability to understand APIs, integrations and data flows at a functional level

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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