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Randstad Sourceright is seeking a Business Analyst to lead the delivery, configuration and implementation of technology solutions across MSP and RPO client programs. The role is responsible for managing technology workstreams, coordinating stakeholders, overseeing vendor platforms and ensuring successful implementation of enterprise workforce technology systems.
Job Responsibility:
Manage end-to-end delivery of technology implementation projects across MSP and RPO programs
Lead technical work streams including system configuration and deployment of workforce management platforms
Liaise with internal stakeholders, account teams and external technology vendors
Translate client requirements into technical solutions and implementation plans
Oversee system testing, issue resolution and service transition into production
Monitor project timelines, risks and deliverables to ensure successful outcomes
Produce and analyse project reports and management information
Support continuous improvement initiatives across technology platforms and processes
Provide subject matter expertise on workforce technology systems including VMS, ATS and CRM platforms
Requirements:
Bachelor degree or higher qualification in Information Technology, Business, Project Management or related discipline
Minimum 3 years’ experience in technology Business Analysis within MSP, RPO or workforce solutions environments
Demonstrated experience implementing enterprise platforms such as SAP Fieldglass, Beeline, VNDLY, CRM or ATS systems
Strong stakeholder management experience across internal teams and external clients
Experience working in matrix or project-based environments
Strong reporting, analytical and documentation capability
Proficiency in Microsoft Office applications including Excel
Strong written and verbal communication skills
Ability to work with global stakeholders across multiple time zones