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Business Analyst

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Eagan

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Category:
IT - Administration

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Contract Type:
Contract work

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Salary:

Not provided
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Job Responsibility:

  • Manage daily customer data updates and account records within enterprise platforms
  • Coordinate with master data partners and district teams to ensure customer and account details remain aligned across multiple internal systems
  • Prepare recurring reports for field leadership, including workload summaries, service activity results, and coverage analyses
  • Support territory and field alignment updates by working with internal stakeholders to reflect organizational changes accurately
  • Respond to ad hoc data requests by gathering, organizing, and delivering meaningful information
  • Analyze customer and business data to identify inconsistencies, recommend improvements, and promote stronger data quality standards
  • Build productive relationships with cross-functional teams, including sales, sales operations, finance, marketing, digital solutions, and shared services
  • Assist account managers, installation teams, and other internal partners by helping maintain reliable customer setup information
  • Contribute to customer support efforts by helping the business sustain positive service experiences for both existing accounts and newly added customers

Requirements:

  • At least 2 years of experience in customer service, call center support, or a business environment that requires strong attention to detail
  • Intermediate proficiency with Microsoft Office applications, including Excel, Word, and Outlook
  • Strong verbal and written communication skills with the ability to work effectively across multiple teams
  • Proven ability to organize work, manage competing priorities, and meet deadlines in a fast-paced setting
  • Solid analytical and problem-solving skills, with attention to accuracy and detail in data-related tasks
  • Ability to collaborate in a team-oriented environment and build strong working relationships with internal stakeholders
  • Experience working with customer reporting, account data, or large data sets is preferred
  • Exposure to ERP or SAP environments is preferred
  • this role does not offer employment-based work authorization support

Nice to have:

  • Experience working with customer reporting, account data, or large data sets
  • Exposure to ERP or SAP environments
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • eligibility to enroll in a company 401(k) plan

Additional Information:

Job Posted:
May 13, 2026

Work Type:
On-site work
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