Business Analyst Job at Oh Polly (Wirral)

Business Analyst

Oh Polly

Location:
United Kingdom , Wirral

Category:
IT - Administration

Contract Type:
Not provided

Salary:

50000.00 - 60000.00 GBP / Year

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Job Description:

Working in the Tech team, you will work alongside multiple teams such as Operations, Merchandising, eCommerce, Finance and CX, as well as 3rd party suppliers, to scope out exciting new projects. You will be responsible for eliciting and documenting requirements, mapping out AS-IS & TO-BE processes, supporting RFPs, feasibility analysis and defining success metrics for benefits realisation. You will be self-motivated and capable of working under limited supervision, building great relationships with stakeholders and pro-actively looking to delivering value quickly and safely. The successful candidate will be detail oriented and willing to challenge assumptions across the business.

Job Responsibility:

Capture and document all project requirements from identified stakeholders, including functional and nonfunctional requirements, using appropriate techniques
Collaborate with stakeholders to document business processes, create prototypes and document metrics / KPIs for success
Facilitate face to face workshops and conduct stakeholder interviews
Define and build out best practices for project inceptions / definitions
Brainstorm alternative routes or solutions to deliver value quickly and safely
Create a learning culture by mentoring stakeholders on tools and processes for capturing requirements
Work closely with Project Managers to escalate and update the project’s direction & scope based on urgency
Develop and implement appropriate business analysis tools and methodologies within the team
Help foster a collaborative, agile and responsive culture
Compile and maintain good quality documentation
Manage senior stakeholders within Oh Polly and 3rd party suppliers

Requirements:

Experience working as a Business Analyst on projects involving internal stakeholders and 3rd party suppliers, ideally in a retail environment
Good understanding of data within a retailer
Experience working with Enterprise systems, including PIM, WMS, ERP etc and / or eCommerce projects
Experienced and comfortable working within the full project delivery lifecycle, including feasibility analysis, project initiation, requirement capture, scope and change management, development support, Testing / UAT, hypercare and benefits realisation
Experience of business process mapping and prototyping
Strong commercial acumen and comfortable assessing priority based on perceived value delivery
Passionate about delivering incremental change that delivers true business value
Ability to manage multiple streams of work in a fast-paced environment
Strong influencing skills with an ability to build strong relationships and manage stakeholders effectively
Adaptable, the role requires a willingness to take on tasks outside of a narrowly defined role, whether that be supporting with testing, undertaking investigation analysis or documenting finding
Self-motivated and capable of working with limited supervision
Capable of working to both tactical and strategic timescales, prioritising effectively
Consistently seeks to raise standards through experimentation and the adoption of new tools and processes
Customer obsessed, puts the voice of the customer at the heart of everything

What we offer:

50% discount on all Oh Polly and Bo+Tee products
An extra day off for your birthday
Corporate gym membership (subject to tax)
Cycle to work scheme
Learning and development opportunities
Company pension
Company social event
Competitive Salary
Enhanced Holiday Entitlement
Your Birthday Off
50% Discount on Company Products
Flexible Working Options
Enhanced Company Pension
Corporate Gym Membership
Enhanced Maternity/Paternity Leave
Personal Development Plan
Cycle to Work Scheme
Company Sick Pay
Bright Modern Open Plan Offices
Employee Assistance Programme
Employee Rewards Platform

Additional Information:

Job Posted:
April 10, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Oh Polly - All Job Offers

Job Link Share:

Business Analyst

Oh Polly

Location:
United Kingdom , Wirral

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 10, 2026

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