Business Analyst, HSBC

Business Analyst

HSBC

Location:
Hong Kong, Kowloon City

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

Job Responsibility:

Provide support to manager to ensure the day-end process completed on time
Report exception and irregularities promptly for management awareness
Participate in business initiatives/projects to provide user requirements, conduct user acceptance test and provide internal training to the team
Share best practices to improve internal process within the team
Facilitate client account opening process and associated client service process, meeting Service Level Agreement
Attending service requests, including data capture and analytics
Produce Management Information reports as required
Maintain effective communication with stakeholders

Requirements:

Bachelor’s degree in business, finance, related field or equivalent experience
Proven customer service, account opening/closure and/or CRS and FATCA experience is preferential
Understanding of banking operations and client services in the banking industry
Good written and communication skills in Cantonese and English
Self-motivated and able to work independently
Technology Skills, knowledge of Microsoft Office Applications and advanced Excel skills is an advantage

Nice to have:

Proven customer service, account opening/closure and/or CRS and FATCA experience
Technology Skills, knowledge of Microsoft Office Applications and advanced Excel skills

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
June 10, 2025

Expiration:
June 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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