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Business Analyst

Australia, Sydney Employment contract · Job Posted June 29, 2026
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Job Description

As Business Analyst at Brighte, you’ll sit at the heart of our AI and automation transformation within our sales and operations team. You’ll identify where technology can unlock the most value, build the case for change, and lead implementation from start to finish – working across Commercial, Data, Operations, Technology, and Engineering to get things done. This is a hands-on role with real impact. One week you might be mapping a broken process and designing an AI-powered solution to fix it; the next you’re embedding a new tool into an operational team and measuring the results. You’ll have direct exposure to the C-suite from day one, reporting to the Head of Business Operations and working closely with the CFO, Head of Sales & Operations, Data team, and senior functional leaders to ensure every AI initiative is grounded in business value, built to scale, and delivers measurable outcomes.

Job Responsibility

  • Developing a deep understanding of Brighte’s business model, processes, and data landscape, then identifying, prioritising, and roadmapping AI and automation opportunities based on commercial impact, cost, and feasibility
  • Building business cases that connect technology solutions to measurable business outcomes, including use-case analysis, cost-benefit assessment, and risk evaluation
  • Translating business requirements into clear technical and analytical specifications
  • Leading end-to-end implementation of AI and automation initiatives — on time, on budget, and aligned with business goals
  • Working with Engineering and Technical teams to integrate AI tools into Brighte’s existing systems, and deploying and optimising platforms including the Claude suite, Microsoft Copilot, and ChatGPT
  • Identifying broken or inefficient processes and redesigning workflows that leverage AI and automation, building new processes that are documented, repeatable, and transferable across teams
  • Evaluating the performance of implemented solutions and continuously surfacing opportunities for optimisation
  • Partnering closely with the CFO, Head of Sales & Operations, Data team, and key functional leaders to align AI initiatives with Brighte’s strategic roadmap, and facilitating workshops and prioritisation discussions across business units
  • Acting as the bridge between business users and technical teams, and maintaining strong governance so AI adoption aligns with data security, privacy, and responsible AI standards

Requirements

  • 3+ years’ experience as a Business Analyst, Data Analyst, or similar role in a commercial or technology-driven environment
  • You've used AI to fundamentally change how you work, not as a novelty but as your default operating mode
  • A proven track record identifying operational problems, assessing their commercial value, and leading solutions through to delivery
  • Strong experience with data analysis using tools such as SQL, Python, Power BI, or Tableau
  • Hands-on experience with enterprise AI and automation platforms — Claude, ChatGPT, Microsoft Copilot, or equivalent
  • Sharp commercial acumen — you can size an opportunity, build a business case, and make a clear recommendation
  • Excellent stakeholder skills — confident presenting to senior leaders and equally comfortable working alongside technical teams
  • Knowledge of data governance, security, and responsible AI principles
  • A self-starter who thrives on turning ambiguous problems into structured solutions and tangible outcomes, and who's comfortable in a fast-paced, scaling environment where priorities shift and initiative is rewarded
  • A degree in Computer Science, Information Systems, Business, or a related discipline
  • postgraduate qualifications a plus

Nice to have

Postgraduate qualifications

What we offer

  • Free lunch on Tasty Tuesdays
  • pantry stocked with snacks, fresh fruit, and beers and wines in the fridge
  • Weekly Thursday social events
  • Employee Share Option Plan (ESOP)
  • End-of-trip facilities with showers, towel service, and secure bike storage
  • Anniversary leave – an extra day off to celebrate each year with us

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