Business Analyst

• Development and documentation of business requirements
• Create User Interface mockups
• Assist the technical teams in the development and documentation of technical requirements
• Test the resultant software (including user Acceptance Testing)
• Create instruction manuals and teach the system to end users
• Perform limited project management functions

• Excellent communication and customer service skills
• Strong skills in Microsoft Visio
• Experience with developing systems via a structured SDLC methodology
• Experience with testing, training and user support
• Experience with UI design
• Ability to analyze and document complex business processes and work flows, and propose areas for improvement
• Ability to gather data via diverse means (i.e. interviews, observation, surveys, existing written documentation) and interpret relevant information
• Ability to document storyboards, screen mockups, wireframes, system flows, interfaces, use cases, and business rules
• Customer Service / Helpdesk experience
• 5 years of relevant experience
• 5 plus years in particular application area
• 4-year college degree or equivalent study under the direction of the supervisor of the business analyst team or designated project leader
• Proficient in Microsoft Word, Excel, PowerPoint, Access, and Adobe software
• Experience in reviewing and providing feedback and input to senior level decision-makers to develop long-range strategic alternatives for business solutions
• Experience working in a combination of business analysis, Product management, project management, and or software application development
• Excellent communication skills and attention to detail with specific experience developing, editing, and presenting summaries, reports, and complex information
• Experience handling HIPPA and PII data
• Managed care knowledge or experience
• Medicaid program knowledge or related Healthcare Information experience

Proven experience and working knowledge of the agile development methodologies, environment and tools