Business Analyst, Robert Half

Robert Half

Location:
United States, San Ramon

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our client is hiring a Business Analyst II to join their ATI Salesforce Competency Center. This role bridges business needs and technical solutions by documenting functional processes and identifying opportunities to improve them. The position focuses on business transformation through Salesforce innovation and includes collaboration with different teams, use of data visualization tools, and supporting automation initiatives.

Job Responsibility:

Analyze and refine business requests, creating solutions aligned with business strategies
Independently gather and document business requirements for various projects
Collaborate with stakeholders across all levels to translate needs into business documentation
Partner with technical teams to understand platform capabilities and their impact on processes
Use tools like usability journeys and templates to illustrate future-state functionality
Maintain a strong functional understanding of supported Salesforce platform features
Support process improvements and automation initiatives
Facilitate discussions, manage stakeholder relationships, and ensure alignment on requirements
Use data visualization tools (Power BI, Tableau) and SQL for insights and analysis
Communicate with impacted teams and ensure excellent customer service across internal and external groups.

Requirements:

AA degree, certification, or equivalent experience
2+ years’ experience in a business functional area and 3+ years with business applications
Proficiency in MS Office Suite and complete SDLC experience
Experience with enterprise applications and Salesforce functional knowledge
Strong communication skills with both technical and non-technical stakeholders
Ability to document complex business processes and translate them into functional requirements
Skilled in creating process flow diagrams, test plans, and fit/gap analyses
Ability to prioritize, problem-solve, and execute project tasks independently or with guidance
Knowledge of business systems, software development lifecycle, and writing SQL queries
Experience with training, documentation, and conducting effective meetings.

What we offer:

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs
Competitive compensation.

Additional Information:

Job Posted:
May 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business Analyst