Business Analyst

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions by encompassing user experience design, operational design, and solution design
• Communicating with stakeholders at all seniority levels to find out what they need to achieve and translate this need into business outcomes and requirements
• Exploring how the business is currently operating via research (which could include interviewing employees and collecting quantitative data), using data modelling techniques to identify ways in which the business can operate more effectively
• Working closely with AFH Technology Department to convert business requirements into technical requirements / user stories for development sprints
• Organising and facilitating workshops and training sessions
• Exploring different solutions, their risks, benefits and impacts
• Persuading internal and external stakeholders of the benefits of new technology or strategies
• Documenting and proposing solutions to sponsors or steering group for review and signoff
• Ensuring that agreed changes are made – for example, by overseeing the implementation of new technology or a new approach
• Contributing to training and support for people affected by allocated change initiatives
• Allocating resources and maintaining cost efficiency
• Performing user acceptance testing as required

• Proven experience in business analysis, with experience within Financial Services and Wealth Management is essential
• Ensure there is a shared understanding of the problem and the solutions that are available
• Critical thinking – when considering a solution to an organisation’s needs, decide on the solution that provides the best fit for the business, whilst keeping the stakeholders’ needs in mind
• To facilitate meetings with stakeholders and other members of staff in order to reach a conclusion as to the best solution to offer the organisation
• Knowledge of basic computer programs such as Microsoft Word, Excel and PowerPoint along with familiarity of modelling tools, requirements management tools and project management tools
• Relationship-building skills – engage multiple stakeholders, project teams and the business, forging strong relationships to ensure successful completion of the project

Experience with Digital transformation initiatives and matrix working is desirable

• Flexible working
• competitive holiday allowance
• annual buy & sell scheme options
• birthday off
• additional holiday days for long service
• annual Christmas and Summer parties
• contributory pension scheme with Royal London
• death-in-service benefit
• discretionary annual bonus
• MediCash app
• discounted health club memberships
• free healthcare benefits
• tailored learning and development programmes