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Business Analyst

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360 Resourcing Solutions

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Location:
United Kingdom

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for a Business Analyst with strong Salesforce experience to join our Systems Development team and support continual systems improvement. Acting as a bridge between the business and technical teams, you’ll help translate business needs into clear, actionable Salesforce solutions.

Job Responsibility:

  • Take responsibility for independently working with stakeholders to define problems & opportunities, ensuring stakeholder perspectives are identified, and business objectives/requirements are understood
  • Elicit, analyse, and document business and system requirements using interviews, workshops, and process analysis, with a strong focus on Salesforce solutions
  • Collaborate closely with Salesforce developers, administrators, architects, and QA teams throughout the SDLC
  • Create and maintain clear business analysis documentation, including requirements specifications, process flows, and system documentation
  • Prepare test data, support UAT planning, review test cases, and assist with defect triage to ensure solutions meet business and quality standards

Requirements:

  • Proven experience as a Business Analyst within a systems or software development environment
  • Hands-on experience with Salesforce, ideally across Sales Cloud, Service Cloud, Lightning, and custom functionality
  • Strong understanding of the software development lifecycle, particularly requirements definition, validation, and acceptance testing
  • Experience working in Agile / Scrum (or hybrid) delivery frameworks
  • Experience using tools such as Jira, Confluence, Azure DevOps, or similar
  • Strong analytical skills with the ability to break down complex problems into clear, practical solutions
  • Must have the right to work in the UK
What we offer:
  • Pension – 5% employer / 5% employee contribution
  • Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts
  • 25 days annual leave + bank holidays, your birthday, house move and wedding day off
  • Option to buy or sell up to 5 additional days annual leave
  • Enhanced Paternity/Maternity/Adoption leave
  • High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc
  • Free Parking on site
  • Regular ‘Lunch & Learns’
  • Social Events – Summer and End of Year parties etc
  • Customer Obsessed Awards - Regular opportunities to win

Additional Information:

Job Posted:
February 12, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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