Business Analyst

• Gather and analyse business requirements through stakeholder interviews, workshops, and process mapping
• Document functional/non‑functional requirements and produce BRDs, user stories, and use cases
• Review existing processes, identify inefficiencies, and recommend improvements and digital solutions
• Work with IT and development teams to translate requirements into system designs and support testing/UAT
• Communicate effectively between business and technical teams, presenting insights and ensuring project alignment
• Analyse data, create reports and dashboards, and provide insights to support informed decision‑making

• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Stakeholder management and facilitation skills
• Attention to detail and organisational skills
• Ability to work collaboratively in cross-functional teams
• 3+ years of experience as a Business Analyst or similar role
• Strong understanding of business processes and system analysis
• Experience with Agile and/or Waterfall methodologies
• Certification such as CBAP, PMI-PBA, or equivalent is a plus

Certification such as CBAP, PMI-PBA, or equivalent

• Blended working – spreading your time across our office and remote working
• Sustainable office in bustling West London (near Westfield)
• Friendly and open culture with flat structures allowing plenty of opportunity for development
• Company growth and opportunity
• Open-minded company, welcoming thoughts and ideas to be shared
• Working with charitable organisations to help raise funds and give something back
• 60% employee discount on Dune products
• 25 days holiday (plus the bank holidays)
• Cycle2work
• Company pension scheme
• Life assurance for all team members
• 3.00 p.m. finish every pay day Friday
• Team socials and drinks
• Access to our employee assistance programme, retailTRUST
• Our own Wellbeing Allies – there to talk when you need them