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We are looking for a (Business Analyst) Customer Success Working student to support our Customer Success Team starting as soon as possible in 2025 in Munich. Being a working student at Mirakl you have a meaningful experience with empowering missions, a dynamic and stimulating work environment with passionate Mirakl workers, the opportunity to be at the heart of a French unicorn at a unique stage of its development, a real interns and apprentices community, our #miraklinterns.
Job Responsibility:
Perform insightful business analyses and propose actionable strategies to enhance client outcomes
Develop presentations and materials for workshops that captivate and inform our clients
Dive deep into market research, uncovering trends and opportunities within the e-commerce landscape
Collaborate on high-impact internal projects, working with cross-functional and international teams to drive success
Provide vital support to the leaders and managers of our Customer Success Team, assisting with daily activities that ensure Mirakl remains a leader in the industry
Requirements:
Currently enrolled in a Bachelor’s or Master’s program with a focus on Business, Economics, or a related field
Already have a health insurance
Deeply interested in the e-commerce industry and excited about its evolving dynamics
Comfortable working in a highly motivated, diverse, international team environment
Fluent in both English and German, with strong written and verbal communication skills
Proficient in Excel and PowerPoint, capable of creating compelling data visualizations and presentations
A creative problem-solver, able to work well independently and collaboratively, and know how to handle challenging business situations
Detail-oriented and have very strong analytical skills
Located in Munich (or open to relocate)
Eligible for working student status
What we offer:
A workplace that fosters well-being and balance, featuring breakfasts, sports and yoga classes, apéritifs, and game nights
A personalized onboarding program designed to help you quickly gain skills
A monthly food allowance of 46.5 euros net to support your daily needs
50% coverage of your transportation costs to ease your commute
Complimentary wellness perks with access to the Classpass app, including at least one free fitness or wellness class per month, courtesy of Mirakl