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As a Business Analyst at Pointwest, you will play a vital role in bridging business needs and technology solutions. You’ll work closely with clients and technical teams to analyze requirements, design workflows, and ensure successful project delivery. This role is also open to Nursing graduates (board exam passers preferred) who want to transition into a BA career—ideal for RN career shifters with hospital and/or BPO experience.
Job Responsibility
Engage with clients to understand business workflows and translate them into effective technology solutions
Serve as a liaison between business users and technical teams, ensuring seamless communication
Support user acceptance testing, training, and post-implementation activities to drive adoption
Contribute to proposals, pre-sales, and business development by identifying opportunities for growth
Analyze and improve workflows, create standardized documentation, and recommend process improvements
Continue developing your expertise through training, certifications, and knowledge sharing
Requirements
Bachelor's degree in Nursing
Nursing board exam passers highly preferred
open to fresh graduates and RN career shifters
At least 1–3 years of business analysis, project management, or related experience (preferred)
Experience in healthcare, hospital operations, or BPO is an advantage
Strong analytical, communication, and stakeholder management skills
Proficiency in tools such as Lucidchart, Visio, and BI tools (Tableau, Excel, Data Studio) is a plus
Nice to have
Experience in healthcare, hospital operations, or BPO is an advantage
Proficiency in tools such as Lucidchart, Visio, and BI tools (Tableau, Excel, Data Studio) is a plus