Business Analyst Virtual Services Job at Austin Health (Melbourne)

Senior Business Analyst

Business Access is part of the Chief Security Office and responsible for designi...

Location

Romania , Bucharest

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Information Systems, Business Administration, or related field
Strong analytical, problem-solving, and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders
Experience of working in an Agile environment
Good understanding of IT concepts (high level - database models, web services, APIs and system integrations)
Exposure to activity management using tools such as Atlassian JIRA
Exposure documentation tools such as Atlassian Confluence
Exposure to software development lifecycles (SDLC) in enterprises
Experience working with virtual and global teams in matrix organisations
Strong sense of taking hands-on ownership and accountability
Intercultural awareness

Job Responsibility

Identifying the full range of business requirements and translating requirements into specific functional specifications for solution development and implementation
Analysing business requirements and the associated impacts of the changes
Designing and assisting businesses in developing optimal target state business processes
Creating and executing against roadmaps that focus on solution development and implementation
Answering questions of methodological approach with varying levels of complexity
Aligning with other key stakeholder groups (such as Project Management & Software Engineering) to support the link between the business divisions and the solution providers for all aspects of identifying, implementing and maintaining solutions
Collaborate with the business stakeholders and Product Owner in order to understand, refine and validate requirements
Involve the designated Development and Architect team in the functional solution design
Constantly contribute to growing & maintaining the centralized product documentation, in designated format/tools such as Confluence/Sharepoint
Work as Facilitator for the project team, ensure desired outcomes are achieved, guide them to solve impediments, raise awareness in case of issues, risks, and dependencies

What we offer

Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical subscription
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings

Fulltime

Business Analyst

The contractor’s primary responsibilities will be to manage specific components ...

Location

United States , Harrisburg

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

7 years’ experience in developing business, functional and user requirements for IT systems
7 years’ knowledge of business analysis process, principles, practices, and techniques
Knowledge of software development lifecycle with focus on the user requirements and UAT
Contractor must have excellent written and verbal communication skills
Contractor must demonstrate good interpersonal skills and the ability to work with diverse user groups
Contractor must be fluent in English and be able to be clearly understood over the phone
Ability to establish and maintain effective working relationships

Job Responsibility

Plan, organize, prioritize, and manage multiple initiatives across the OCYF project team
Manages submission and tracking of system defects and change requests related to assigned system components
Manages processes and timelines in a manner necessary to meet program office specifications, and/or state or federal compliance requirements
Provides regular status reports for projects and/or tasks as assigned
Manages work associated with addressing data quality needs identified by the program office, federal compliance needs, and/or those identified within the CCWIS data quality plan
Reviews user requirements/user stories and functional specifications for system development, enhancements or configuration and supports associated system user acceptance testing, deployment, problem resolution, and end-user support activities
Responsible for compliance with standards and procedures specific to assigned initiatives
Manage and track progress against the project schedule and scope
Anticipate issues and proactively address them. Identify and track issues, and report issues using the appropriate chain of command
Build and maintain relationships with key stakeholders and customer representatives

What we offer

DHS shall provide office space within the SDMU office at the Harrisburg Uptown Building, Harrisburg PA 17110
DHS will supply all necessary hardware, software, network connection, phone and fax for daily use as needed to complete assigned work items

Service Desk Analyst

We are looking for a growth-minded IT professional to support our internal emplo...

Location

United States , Austin

Salary:

Not provided

Clear

Expiration Date

Until further notice

Requirements

2+ years of applicable experience, including in-person and remote experience in a customer service-focused technical environment
Demonstrated success in providing a stellar customer service experience along with desire to find solutions, rather than merely addressing symptoms
Strong communicator with exceptional ability to interact with technical and non-technical end-users
Highly organized and detail-oriented with an ability to strive in a fast-paced environment with competing priorities
Technical knowledge of network infrastructure setup, maintenance, and troubleshooting -- Cisco/Meraki preferred
Demonstrated expertise in computer assembly, including remote triage and troubleshooting capabilities of typical and atypical computer components
Experience working within ITSM tools and managing tickets, documentation, and SLA’s
Works well under pressure
Self-starter with an “owners mentality”
Ability to work varying shifts, including weekends/holidays/on-call - We are a 24/7/365 operation

Job Responsibility

Provide remote troubleshooting for devices with airport operations personnel
Hardware support, including component and cable verification, addressing equipment failures, performing firmware upgrades, and configuring hardware remotely
Network support, involving monitoring and troubleshooting network infrastructure (ISP, routers, switches, access points, and cellular devices)
Assist users with software configuration and troubleshooting, along with remote software installations, and monitor for successful deployment and functionality
Utilize various software tools, such as PDQ, Virtual Machines, Azure AD, Meraki, Peplink, Okta, Slack, Jira/Confluence, and Dialpad, to efficiently pinpoint and resolve technical issues
Escalate issues to third-party vendors and coordinate on-site visits for timely resolution
Manage access requests across multiple systems/applications, ensuring 100% compliance with established rules and regulations
Respond to tickets and phone support requests in a round-robin assignment queue, consistently meeting or exceeding all established SLAs
Utilize existing runbooks and suggest updates or creations when current knowledge is lacking
Coordinate seamlessly with co-workers to address and escalate critical business incidents to the appropriate support team while maintaining open and active communication with users

What we offer

15 days Paid Time Off for Full-Time Team Members, increasing with time in service
Comprehensive Medical, Dental, Vision, Pet, Home, Auto, Disability, Life Insurance, and Legal advice for eligible team members
Backup childcare and eldercare through Care.com
Paid Parental, Family, Military & Bereavement Leave Program for eligible team members
Emotional Well-Being Assistance
401k Retirement Plan with company match
Ongoing training & development programs to grow & advance your career with a growing company
Free CLEAR memberships for you and one other. Plus a discounted membership for three friends
$100 monthly wellness stipend for health and fitness-related expenses

Fulltime

IT Business Analyst

Test complex CRM, ERP applications, develop automated tests, and demonstrate own...

Location

United States , Alpharetta

Salary:

Not provided

S2 IT Group

Expiration Date

Until further notice

Requirements

Master's Degree in Engineering (Any Field) or Equivalent
Any suitable combination of education, training or experience accepted

Job Responsibility

Test complex CRM, ERP applications
develop automated tests
demonstrate ownership of all features based on the Business requirements
develop and maintain Behavior Driven (BDD) and Data-Driven (DDD) test automation for on-Prem applications and SAAS applications including Workday HCM, Oracle Financials, SAP, and Salesforce systems
design and develop a global security framework, including domain and business security policies across Workday HR Module
build CCWs, EIB, and Studio INTs for Inbound and Outbound data flows
create links between business objects to build various calculated fields such as Extract Single & Multi instances, Build Date, Aggregate instance, Lookup (Related value, Hierarchies), and evaluate expressions
develop and execute Test strategies and Plans with the QA team and developers
implement Live Compare, and integrate SAP Transports, instances, and Test repositories to build workflows for impact analysis
set up Services Virtualization, and Distribution Agents for TOSCA Test cases execution

What we offer

eligible for our employee referral program

Fulltime

Infrastructure Senior Technology Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills

Job Responsibility

Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
Provide technical/strategic direction and act as advisor/coach to lower level analysts
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Responsible for overall operating system applications
Contribute to technical direction and strategic decisions
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgment and autonomy

What we offer

Equal opportunity employment
Accessibility accommodations for persons with disabilities
Global benefits for well-being, growth, and work-life balance

Fulltime

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position responsible for leading ...

Location

United States , Irving

Salary:

125760.00 - 188640.00 USD / Month

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Engineering role
experience working in Financial Services or a large complex and/or global environment
project management experience
consistently demonstrates clear and concise written and verbal communication
comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
demonstrated analytic/diagnostic skills
ability to work in a matrix environment and partner with virtual teams
ability to work independently, multi-task, and take ownership of various parts of a project or initiative
ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
proven track record of operational process change and improvement

Job Responsibility

Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
ensure that all integration of functions meet business goals
define necessary system enhancements to deploy new products and process enhancements
recommend product customization for system integration
identify problem causality, business impact and root causes
exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
advise or mentor junior team members
impact the engineering function by influencing decisions through advice, counsel or facilitating services
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Discretionary and formulaic incentive and retention awards
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position responsible for leading ...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Engineering role
experience working in Financial Services or a large complex and/or global environment
project management experience
consistently demonstrates clear and concise written and verbal communication
comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
demonstrated analytic/diagnostic skills
ability to work in a matrix environment and partner with virtual teams
ability to work independently, multi-task, and take ownership of various parts of a project or initiative
ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
proven track record of operational process change and improvement

Job Responsibility

product and design led thinking to promote the art of the possible
injects framework and structure to deconstruct complex problem statements
cross strategy considerations identified to any focused initiative
serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
ensure that all integration of functions meet business goals
define necessary system enhancements to deploy new products and process enhancements
recommend product customization for system integration
identify problem causality, business impact and root causes
exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
advise or mentor junior team members

What we offer

best-in-class benefits they need to be well, live well and save well

Fulltime

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position responsible for leading ...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Engineering role
experience working in Financial Services or a large complex and/or global environment
project management experience
consistently demonstrates clear and concise written and verbal communication
comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
demonstrated analytic/diagnostic skills
ability to work in a matrix environment and partner with virtual teams
ability to work independently, multi-task, and take ownership of various parts of a project or initiative
ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
proven track record of operational process change and improvement

Job Responsibility

Product and design led thinking to promote the art of the possible
injects framework and structure to deconstruct complex problem statements
cross strategy considerations identified to any focused initiative
serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
ensure that all integration of functions meet business goals
define necessary system enhancements to deploy new products and process enhancements
recommend product customization for system integration
identify problem causality, business impact and root causes
exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
advise or mentor junior team members

Fulltime

Business Analyst Virtual Services

Austin Health

Location:
Australia , Melbourne

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 05, 2026

Expiration:
March 11, 2026

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