Business Analyst Utilities & Customer Services Expertize Job at Realign (Lexington)

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Business Analyst Utilities and Customer Services Expertize

The Business Analyst plays a dynamic role responsible for supporting project and...

Location

United States

Salary:

98662.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Must have ADO experience
Utilities domain experience
Agile Project Experience in the customer service area
10+ years of experience
Must have technical/functional skills as a Business Analyst
Collaborative team player with a growth mindset
Interest in devising or modifying procedures to solve complex business systems and industry requirements

Job Responsibility

Interacts and effectively communicates with internal clients to understand functional requirements
Organizes and facilitates meetings with Business, Design, Dev Team, and other groups
Develops, refines, and documents requirements in the form of epics, features, user stories and acceptance criteria
Supports the team with current and potential system inputs, processes, and outputs including interface mapping and documentation of business processes
Consults on functional testing of system modifications
Ensures traceability on project work including capturing requirements
tracking test cases linked to requirements
may support capturing defects and linking to root cause as part of User Acceptance Testing (UAT)
Supports testing activities prior to release
Assists with training documentation and supporting product details for the business

Fulltime

Business System Analyst

As a Business Systems Analyst, you will be a key strategic partner within Greenf...

Location

Canada , Mississauga

Salary:

90000.00 - 110000.00 / Year

Greenfield Global

Expiration Date

Until further notice

Requirements

Excellent analytical and critical thinking skills
Strong understanding of data analysis, process mapping and solution design
Ability to thrive in a fast-paced, dynamic work environment
Possesses Company values of honesty, integrity, respect, commitment and open to change while modelling the Company Core Principles in all activities
Ability to foster collaborative, cross department relationships to meet common objectives
The ideal candidate brings positive energy and enthusiasm to the team, making collaborative efforts enjoyable and inspiring colleagues to optimize business systems and processes while fostering growth and a dynamic work environment
Must be able to work on a team
Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field
5+ years of hands-on experience in Microsoft Dynamics CRM / ERP Dynamics 365 F&O/SCM) including Customer Engagement implementation
Demonstrated experience with Dynamics 365 Customer Insights Journeys, Sales, Customer Service, Omnichannel, and data migration/integration

Job Responsibility

Strategic System Analysis: Analyze and optimize business processes, in Sales, Marketing, and Customer Service, to enhance customer engagement
Requirements Gathering & Solution Design: Partner with cross-functional teams, including business stakeholders, developers, and consultants, to capture business needs and translate them into scalable, customer-centric technology solutions, while ensuring alignment with overall business expectations
Customer Insights & Omnichannel Expertise: Design, implement, and optimize solutions leveraging Dynamics 365 Customer Insights Journeys, Sales, Customer Service, and Omnichannel capabilities
Customer Engagement Process Expertise: Design, implement, and continuously improve customer engagement processes within Dynamics 365, including sales cycles, lead and opportunity management, and customer journey mapping, to ensure solutions meet business requirements and drive measurable outcomes
Data Driven Insights: Leverage advanced analytics tools to uncover trends, generate actionable insights, and support data-informed decision-making that drives commercial performance
Technology Implementation & Integration: Support the deployment and integration of new commercial systems and enhancements, ensuring seamless connectivity across platforms and alignment with business goals
Documentation Create and maintain comprehensive (BRD) Business Requirements Documents for business systems to support transparency and traceability
Project Management: Lead and manage system initiatives from inception to completion, ensuring timely delivery of assigned milestones, alignment with stakeholder expectations, and measurable business impact
Training and Support: Empower business users and subject matter experts through training and support, ensuring adoption of new tools and maximizing return on technology investments
AI-Driven Insights & Analytics: Leverage built-in AI models within Dynamics 365 CE to support data-driven decision-making through lead and opportunity scoring, customer sentiment analysis, churn prediction, and sales forecasting

What we offer

Formal and informal training opportunities
Comprehensive health and dental benefits
Income protection: short- and long-term disability coverage, life insurance, paid personal sick time
Vacation time exceeding industry standards
Company funded retirement savings program with individual contribution opportunities
Meaningful and challenging work
Curated intentional culture focused on growth and development, engagement, and communication

Expert Full Stack Developer

Your knowledge, skill and initiative will help your team in providing functional...

Location

Thailand , Bangkok

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Bachelor or Master Degree in Computer Engineering, Computer Science or other related fields
More than 8 years’ experience preferred as Full Stack Developer
Understanding of agile process
Understanding of micro services concept
Technical skills
Experience using design patterns for front end applications
Web services – REST and SOAP
Web development experience (HTML and CSS)
Angular framework (JavaScript or TypeScript)
Backend development (Java and Spring)

Job Responsibility

Develop high quality, robust and scalable software using Java, Spring boot, Typescript, Angular
Be hands on – develop high quality software using technologies like React Js, Java, Spring boot, Typescript, Kafka, AWS SNS, SQS
Work with the business analysts to fully understand the business requirements
Support QA team on test automation
Actively drive standardization and optimization of software development
Develop best practices to improve productivity and utilize programming principles, tools, and techniques to write solution codes
Collaborate with other team members in the scrum team in worldwide (Europe and Thailand as core locations)
Lead, design, develop, test, deploy and maintain high-quality software and enhance software solutions
Collaborate with cross-functional teams to define, design, and deliver features
Ensure the performance, quality, and responsiveness of applications

What we offer

Hybrid work model
Company bonus scheme
Pension
Employee shares program
Multiple employee discounts
Career development and digital learning programs
International career mobility
Flexible working
Health and wellbeing offers
Healthcare and parental leave benefits

Fulltime

New

Business Analyst

We are looking for an experienced Business Analyst. This role offers the opportu...

Location

United States , Saint Paul

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills with attention to detail
Proven ability to work independently and manage time effectively
Expertise in leadership and team mentoring, with a track record of constructive feedback
Proficiency in Agile Scrum methodologies and gap analysis
Solid understanding of business analysis techniques and customer service practices
Familiarity with document review processes and call center operations
Bachelor’s degree in computer science, engineering, or a related technical field
Minimum of 10 years of experience in a business analysis or related role

Job Responsibility

Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement
Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements
Oversee the testing, maintenance, and implementation of computer programs and systems
Provide training and guidance to staff and users to ensure effective utilization of systems and tools
Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization
Lead efforts to expand or modify systems to meet evolving business needs and improve workflows
Offer expert advice to clients on information processing and computation requirements
Deliver constructive feedback and mentorship to team members to support their growth and development
Facilitate communication within teams, ensuring alignment on project goals and deliverables
Ensure adherence to Agile Scrum methodologies in project execution

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

GIS Solutions Architect

Congruex is looking for a GIS Solutions Architect to join our team. We are seeki...

Location

United States , Denver

Salary:

120000.00 - 150000.00 USD / Year

Southeast Utilities of Georgia LLC

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in GIS, Computer Science, Engineering, or a related field
10+ years of experience in GIS development and architecture with a focus on ESRI technologies
Expert-level knowledge of ESRI Enterprise and AGOL technology stack
Proven experience with FME Flow Server and FME Forms for data, system integration and automation
Strong programming skills in Python, Arcade, .Net C#, with experience using the ArcGIS Python API and Web2Py
Understanding of ESRI Utility Network, including modeling, rules configuration, and validation
Experience with developing and deploying web GIS apps using ESRI JavaScript API, Map SDK and Arcade
Proficiency in managing and developing geoprocessing services and RESTful GIS services
Expert-level knowledge with Field Maps, Survey123, and QuickCapture for mobile workflows

Job Responsibility

Architect and Manage Enterprise GIS Environments: Design, configure, and maintain enterprise-grade GIS platforms using ArcGIS Enterprise
GIS Database Development and Management: Lead the development and maintenance of enterprise geodatabases using SDE with back-end support in SQL Server
Utility Network Modeling and Implementation: Design and implement data models for including network topology, rules, asset packages, tracing configurations, and integration with enterprise asset management (EAM) systems
Data Integration and Automation using FME: Create and manage spatial and non-spatial data transformation workflows using FME Flow Server and FME Forms for data ETL between GIS and external systems
Geospatial Application Development and Customization: Develop advanced, responsive web applications and dashboards using ArcGIS Experience Builder, ArcGIS Dashboards, and ArcGIS JavaScript API
Mobile and Field GIS Deployment: Deploy and manage ArcGIS Field Maps, Survey123, and QuickCapture for mobile data collection
Python Scripting and Automation: Develop scripts and tools using Python and ArcGIS API for Python to automate GIS workflows
REST API and Web Hook Integrations: Build integrations between GIS and other enterprise systems using ESRI REST APIs, webhooks, and custom middleware
Geoprocessing Services and Custom Tools: Publish, manage, and optimize geoprocessing services to support analytical and operational workflows
Custom Scripting and Web Frameworks: Utilize Web2Py and other Python-based web frameworks for lightweight GIS applications and API development

What we offer

competitive compensation
health benefits
wellness resources
401(k) retirement planning
employee recognition and leadership development programs

Fulltime

Senior Consultant - Expert Services

As a Senior Consultant in Crisis Management & Business Continuity, you will help...

Location

United Kingdom , London

Salary:

Not provided

4C Strategies

Expiration Date

Until further notice

Requirements

Proven experience in crisis management, business continuity management (BCM), operational resilience, incident management or emergency management
A background in consulting with experience working with UK regulated organisations, public sector bodies, or operators of essential services, including Critical National Infrastructure (CNI), financial services, utilities, transport, energy or telecommunications
Demonstrated experience leading client engagements end to end, including stakeholder management, team leadership and delivery risk management
Strong written and verbal communication skills, including facilitation, report writing and executive-level presentations
Willingness to contribute to commercial activities such as opportunity shaping, proposal writing and account development, taking ownership of customer and business outcomes
Membership of the Business Continuity Institute (MBCI), or active progression towards MBCI, demonstrating commitment to professional standards and continuous development
Familiarity with recognised standards and frameworks such as ISO 22301, ISO 22316, BS 65000, UK operational resilience expectations (FCA and PRA), incident command structures, Gold–Silver–Bronze or JESIP (desirable)

Job Responsibility

Lead the delivery of crisis management, business continuity and operational resilience engagements, including business impact analysis (BIA), framework and plan development, crisis management structures, incident response plans and business continuity plans, ensuring work is delivered with integrity and professional rigour
Design and deliver crisis exercises, tabletop exercises and simulations for senior leadership teams, applying innovative approaches to challenge assumptions and improve organisational readiness
Act as project and engagement lead on medium to large assignments, owning scope, budget, timelines, delivery risk and stakeholder expectations from initiation through to completion
Serve as a trusted advisor to clients, supporting leadership teams with preparedness, response governance, escalation processes and decision-making structures during periods of uncertainty
Apply sound judgement and subject matter expertise to provide quality assurance across multiple engagements, stepping in where senior oversight, challenge or assurance is required
Support opportunity development by contributing to scoping, proposal development, bid activity and account growth, working closely with colleagues across Expert Services and Sales
Act as a senior point of contact for assigned clients or accounts, owning customer outcomes and building long-term relationships based on trust, credibility and sustained value delivery
Mentor and coach consultants and analysts, supporting their development and contributing to a culture where the team is stronger through collaboration and shared learning
Contribute to internal knowledge development by capturing lessons learned, monitoring UK and international resilience trends, and strengthening 4C’s thought leadership in crisis management, BCM and operational resilience
Represent 4C professionally and consistently, acting as a role model for values-led behaviour, collaboration and delivery excellence

What we offer

Flexible working
25 days holidays (plus bank holidays)
Private healthcare including dental
Pension Scheme with 5% employer contribution
Enhanced maternity and paternity pay
Life Assurance
Cycle to work scheme
Work Extras Discounts at over 80 retailers
Company social events (Company kick-offs, breakfasts, lunches, fika)

Senior Product Manager for Data Center AIOps

Senior Product Manager for Data Center AIOps. HPE is seeking an experienced Seni...

Location

United States , Sunnyvale

Salary:

136500.00 - 276500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science / Engineering, or equivalent practical experience in data center networking or cloud infrastructure
6+ years of product management or closely related experience in data center networking, network operations, observability, or AIOps/AI-driven infrastructure products
Understanding of data center network architectures (leaf-spine and EVPN-VXLAN), intent-based networking, and operational workflows across Day 0 through Day 2+
Demonstrated ability to translate complex technical capabilities into clear customer value, business cases, and prioritized roadmaps in a fast-paced environment
Excellent communication and stakeholder management skills with a track record of driving alignment across engineering, sales, marketing, and support
Understanding of network operations, SRE, or managing large-scale data center or private cloud environments, including troubleshooting and incident response
Experience in building business cases, pricing, and go-to-market strategies for enterprise software or cloud services

Job Responsibility

Influence the product vision and roadmap for Data Center AIOps across the HPE Networking portfolio, aligning with HPE’s AI-native networking strategy and broader data center portfolio
Define requirements and user journeys for capabilities such as cross-domain visibility, application awareness, anomaly detection, root cause analysis, impact analysis, and proactive assurance
Collaborate closely with engineering, data science, UX, and architecture teams to deliver cloud-hosted AIOps services integrated with Apstra’s intent-based networking and telemetry
Partner with GTM, sales, and marketing to craft positioning, packaging, and licensing for AIOps-driven features, including premium and value-added services for data center customers
Engage deeply with customers, partners, and field teams to gather feedback, validate hypotheses, and translate operational pain points into prioritized backlog items for AIOps
Define and track success metrics for AI and analytics features (e.g., MTTR reduction, automation adoption, model accuracy, recommendation utilization) and iterate based on real-world outcomes
Represent the product in customer briefings, business reviews, industry events, and analyst conversations as the subject matter expert for HPE’s Data Center AIOps strategy

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Principal/Staff Software Consultant - Microsoft Dynamics 365

10Pearls is an end-to-end digital technology services partner helping businesses...

Location

Pakistan , Karachi; Lahore; Islamabad

Salary:

Not provided

10Pearls

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Master's degree is a plus
Proven experience as an MS Dynamics 365 Consultant with in-depth knowledge of various modules, including but not limited to Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain Management, and Human Resources
Strong proficiency in customizing Dynamics 365 through configuration, workflows, business rules, and plugins
Extensive experience with data migration, integration tools, and third-party application integration
Excellent problem-solving skills and ability to diagnose and resolve technical issues
Exceptional communication and interpersonal skills to effectively interact with clients, stakeholders, and team members
Relevant Microsoft certifications, such as Microsoft Certified: Dynamics 365 Fundamentals, Dynamics 365 Sales Functional Consultant Associate, Dynamics 365 Customer Service Functional Consultant Associate, Dynamics 365 Finance Functional Consultant Associate, etc.
Project management skills, with the ability to manage multiple tasks and clients simultaneously
Analytical mindset and ability to think strategically about business processes and technology solutions
Willingness to travel to client sites as needed

Job Responsibility

Collaborate with clients to gather and analyze business requirements, and translate them into effective Dynamics 365 solutions
Design, configure, customize, and implement Dynamics 365 modules to address specific business processes, workflows, and functionalities
Provide expert guidance on best practices, industry standards, and innovative solutions related to MS Dynamics 365 across various modules
Configure, develop and deliver MS Dynamics 365/NAV/ Business Central software and components in all functional and technical areas
Perform data migration, integration, and quality assurance activities to ensure smooth transition and accuracy of data within the Dynamics 365 ecosystem
Develop and deliver training sessions for end-users to maximize their proficiency in utilizing Dynamics 365 applications
Conduct thorough testing, debugging, and troubleshooting of Dynamics 365 modules to identify and resolve issues promptly
Collaborate with cross-functional teams, including developers, project managers, and business analysts, to ensure seamless integration of Dynamics 365 with existing systems and processes
Stay up-to-date with the latest developments, features, and updates within the MS Dynamics ecosystem to provide strategic recommendations to clients

Business Analyst Utilities & Customer Services Expertize

Realign

Location:
United States , Lexington

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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