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As a business analyst for Time & Expenses you work on the engine of the mid-office process; the timesheets & expenses from our talents in order to get paid and the link towards billing in order to bill our clients. You come from a background where you managed time & expenses and know why it is crucial for a correct administration. You are knowledgeable on staffing rules & regulations, and the way we bill our clients. The business analyst is a key factor in our data-driven development. They analyze business processes, business cases, user data and feedback data with the goal of improving the product continuously. With that data, it is guaranteed that the product team and development teams work on the right features, in the optimal way. The business analyst functions as a liaison between the business and the development team, asking the right questions to establish the exact definition of done for each feature before development is started. As the link between both sides, they understand both the business processes and the development teams, in order to translate business requirements into coding requirements.
Job Responsibility:
analyzing the business needs, processes and data to define solutions for complex administrative and legal and regulatory rules
refining user stories for developers to work on
facilitating in an agile and scrum way of working, helping in implementation, eg. organization of demos
design, implement, maintain new services, processes, standards, tools and reporting
working across projects, from r-one to responsive, multi-platform digital services
make sure processes are covered end-to-end
collaborating with end users in different countries, other analysts, other programs and suppliers to design services throughout the product life cycle, providing practical solutions to our consultants and leadership
provide regular progress updates to the team members
proactive collaboration with the r-one team, Client & Talent delivery team & Process excellence team when it comes to process design.
Requirements:
at least 5 years experience in a similar role, preferably in a digital/multinational surrounding
preferably experience within an IT department or with sales supporting processes
strong collaboration skills, able to work across diverse, global teams
able to get to the bottom of a problem or process
strong problem-solving and analytical skills. Some data analysis experience preferred
a keen interest in digital trends and how they impact people and businesses
ability to consult and identify needs of internal employees, clients and talent to drive value creation on the foundational domain of our business
solid personality with a critical eye
excellent verbal and written English communication skills.
What we offer:
good, competitive salary
attractive benefits
job security
great work-life balance
wide range of learning and development opportunities
open-minded, entrepreneurial, and vibrant company culture.
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