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We're looking for a highly motivated and experienced Business Analyst to join our team for a 6-month contract engagement. The ideal candidate brings a strong background in the staffing industry, with specific expertise in Vendor Management Systems (VMS), pay/bill processes, and application integration. This role is crucial for bridging the gap between business needs and technical solutions, driving efficiency, and optimizing our operational workflows during this key project.
Job Responsibility:
Elicit, analyze, document, and validate detailed business requirements from stakeholders across various departments (e.g., operations, finance, IT, sales)
Translate complex business needs into clear, concise, and actionable functional and non-functional specifications
Facilitate workshops, interviews, and meetings to gather comprehensive information
Act as a subject matter expert for Vendor Management Systems (VMS), understanding their functionalities, configurations, and typical integrations within a staffing ecosystem
Analyze existing VMS workflows, identify pain points, and propose solutions for optimization and automation
Leverage deep understanding of staffing operations, including candidate lifecycle (sourcing, recruiting, onboarding), client management, and talent acquisition processes
Collaborate with VMS providers and internal teams for system enhancements and troubleshooting
Specialize in the analysis and optimization of pay/bill processes, including timesheet management, expense tracking, payroll processing, invoicing, and accounts receivable/payable
Work closely with finance and payroll teams to establish requirements for data integration from 3rd party vendors and streamline financial operations, ensuring data accuracy
Define integration requirements between various enterprise applications (e.g., VMS, ATS, CRM, Payroll, ERP, HRIS, reporting tools)
Document data flows, API specifications, and transformation rules necessary for seamless data exchange
Collaborate with integration developers and architects to ensure successful implementation and testing of integrated solutions
Participate in the design of technical solutions, ensuring alignment with business requirements and architectural standards
Develop test plans, test cases, and coordinate user acceptance testing (UAT) to validate solutions against business needs
Assist in defect identification, tracking, and resolution
Serve as the primary liaison between business stakeholders and technical development teams
Communicate complex technical concepts to non-technical audiences and business implications to technical teams
Manage stakeholder expectations and ensure alignment throughout the project lifecycle
Requirements:
Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field
3+ years of experience as a Business Analyst, preferably in the staffing or human capital management (HCM) industry
Experience with Vendor Management Systems (VMS) platforms (e.g., Fieldglass, Beeline, VNDLY, Workday, Pixid, Magnit)
Strong understanding of staffing operational workflows and best practices
In-depth knowledge of pay/bill processes within a staffing context
Demonstrated experience in defining requirements for application integration projects
Fluent in English
Excellent analytical, problem-solving, and critical thinking skills
Exceptional communication (written and verbal), interpersonal, and presentation skills
Ability to work independently and collaboratively in a fast-paced environment
Nice to have:
Certifications such as CBAP, CCBA, or similar
Experience with Agile/Scrum methodologies
Familiarity with API design principles (REST, SOAP) and data formats (JSON, XML)
Experience with data mapping and transformation for integration purposes
Proficiency with business analysis tools (e.g., JIRA, Confluence, Visio, Lucid chart) is a plus
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